About the Role
As a Customer Representative, you will leverage your strategic acumen to manage your territory effectively, ensuring regular engagement with healthcare professionals. Your goal is to position the company as a vital contributor to better health outcomes for both healthcare professionals and patients. This will be achieved through a deep understanding of product and disease knowledge, along with your skills in sales and account management.
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Responsibilities
- Responsible for Scientific Marketing of products and/or services to meet individual/team targets and the organization's business objectives.
- Create, monitor, and revise lead generation plans to generate a substantive business opportunity pipeline.
- Manage customer representative calls to and from prospective and/or existing customers.
- Fully understand and apply organizational ethics and values in interactions.
- Provide necessary clinical and outcomes data regarding products and services.
- Offer business-to-business partnership solutions that drive revenue and save costs.
- Tailor messages to specific audiences during interactions.
- Discuss how products or services can aid in achieving the organization’s quality metrics.
- Respond to customer questions effectively.
- Build rapport with customers by identifying needs and recommending suitable solutions.
- Achieve monthly, quarterly, and annual goals while ensuring optimal customer experience and satisfaction.
- Execute marketing strategy in complete alignment with the Brand Customer Manager.
- Collaborate with commercial and market access teams to achieve goals.
- Ensure 100% execution under compliance and Pharmacovigilance SOPs.
Required Education, Experience, and Skills
- Bachelor’s degree in a related field.
- Results-oriented with ability to meet deadlines and manage challenging assignments.
- Very good command of the English language.
- Excellent communication skills.
- Proficient in required practical applications and software.
- Competent presentation skills.
- Self-motivated and energetic with a drive to excel.
- Transferable Qatari residency.
- 1-3 years of experience in the pharmaceutical industry.
- Must be based in Qatar.
Travel Requirements
- Employees must satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.
Employee Status
Relocation
- No relocation assistance provided.
VISA Sponsorship
Flexible Work Arrangements
Shift
Valid Driving License
Hazardous Material(s)
Number of Openings
As an equal opportunity employer, applications from candidates with diverse backgrounds are welcome. We are committed to creating an inclusive environment for all applicants.
