Customer Success Account Manager

With over 17,000 employees worldwide, the company's Customer Experience & Success (CE&S) organization aims to empower customers to accelerate business value through exceptional customer experiences that leverage the company's products, services, and partnerships. By joining CE&S, you will contribute to a future where customers can achieve their business outcomes faster with technology that does more.

Are you a tech-savvy, cloud-loving individual with expertise in Cloud and IT Service Management? If you're passionate about being a pivotal player in helping our strategic enterprise customers maximize their use of the company's products and services, we want to hear from you. Your energy comes from aiding customers in realizing their transformational cloud projects.

As a Customer Success Account Manager (CSAM), you will be the primary delivery lead and partner for our strategic customers, helping them realize their full potential by accelerating value across our Digital Cloud platforms. You will cultivate, establish, and expand relationships with key C-level customer stakeholders, ensuring a clear understanding of their priorities and goals while aligning solution planning, delivery execution, and governance.