Director Sales

About the Role
This position is responsible for leading and managing the sales and account management strategy, along with the corresponding team. The role directly handles group-level commission rates and performance metrics such as restaurant acquisitions and account management, ensuring effective strategy and execution.

Responsibilities

• Oversee end-to-end sales operations to ensure operational excellence, efficiency, and scalability.
• Drive partner experience and ad revenue scale-up; optimize vendor operations in coordination with logistics; execute topline campaigns with marketing.
• Ensure high-quality data integrity within Salesforce and maintain regular, strategic engagement with key partners.
• Develop the strategic business plan to achieve sales objectives, providing updates on a periodic basis.
• Maintain accurate records of sales; generate client acquisition plans and prospecting activities to analyze sales prospects.
• Develop and deploy quarterly and annual sales objectives, strategies, target plans, programs, policies, and performance metrics for Country Sales teams.
• Monitor performance of the team in terms of restaurant partner acquisition, closed restaurants, promotions, campaigns, account management, and market research.
• Acquire key accounts (international brands) across the region and manage group-level commission rates.
• Communicate and attend meetings with major accounts (VIP and AAA) regularly to improve and develop business relationships; serve as an escalation point for VIP and AAA clients or team issues.
• Manage the sales budget and costs.
• Monitor and analyze customer-related statistics daily to determine performance and potential growth using CRM and Salesforce.
• Analyze competition strategies, partners, promotions, and performance with reports from Salesforce and personal research.
• Lead expansion strategies and experiment with growth within the calculated risk assessment process.
• Evaluate and enhance internal work processes, creating clear business relationships among different sales teams.
• Interpret sales reports for problem-solving and create new opportunities.
• Validate and control commission-related reports and trackers to assure efficiency.
• Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.

Qualifications

• Fluency in Arabic is mandatory for this role.
• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• Strong leadership capabilities to lead, mentor, and scale large, multi-layered sales teams.
• Deep expertise in AdTech and advanced analytical rigor to drive a high-performance sales culture.
• Experience managing a team of 15 or more people, accountable for forecasting and achievement of quarterly and annual sales targets.
• Excellent communication and team management skills.
• High interpersonal and persuasive skills.
• Technologically savvy and a team player with an entrepreneurial mindset.