About the Role
This role is responsible for leading and managing the sales and account management strategy as well as reporting for the company, while also overseeing the corresponding team. You will directly handle group-level commission rates and performance metrics, including the number of restaurant acquisitions and effective strategy execution.
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Responsibilities
- Oversee end-to-end sales operations to ensure operational excellence, efficiency, and scalability.
- Drive partner experience and ad revenue scale-up, optimize vendor operations in coordination with logistics, and execute topline campaigns with marketing. Ensure high-quality data integrity within Salesforce and maintain regular, strategic engagement with key partners.
- Develop the strategic business plan to achieve sales objectives, providing updates on a periodic basis.
- Maintain accurate records of sales and generate client acquisition plans, along with prospecting activities to analyze the sales prospects.
- Develop and deploy quarterly and annual sales objectives, strategies, target plans, programs, policies, and performance metrics for Country Sales teams.
- Monitor the performance of the team in terms of restaurant partner acquisition, closed restaurants, promotions, campaigns, account management, and market research.
- Acquire key accounts (international brands) across the region while handling group-level commission rates.
- Communicate with and attend meetings with major accounts (VIP and AAA) regularly to improve and develop business relationships, serving as an escalation point for VIP and AAA clients or team issues.
- Manage the sales budget and costs.
- Monitor and analyze customer-related statistics on a daily basis to determine performance and potential growth, utilizing CRM and Salesforce.
- Analyze competition strategies, partners, promotions, and performance through reports from Salesforce and personal research.
- Lead expansion strategy and experiment with growth within a calculated risk assessment process.
- Evaluate and enhance internal work processes and create clear business relationships among different sales teams.
- Interpret sales reports for problem-solving and create new opportunities.
- Validate and control commission-related reports and trackers to assure efficiency.
- Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.
Qualifications
- Fluency in Arabic is mandatory for this role.
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- Strong leadership capabilities to lead, mentor, and scale large, multi-layered sales teams.
- Deep expertise in AdTech and advanced analytical skills to drive a high-performance sales culture.
- Experience managing a team of 15 or more people and being accountable for forecasting and achieving quarterly and annual sales targets.
- Excellent communication and team management skills.
- High interpersonal and persuasive skills.
- Technologically savvy and a team player with an entrepreneurial mindset.
