About
The ASEAN Solution Engineering organization is building out a solid and diverse team in the region. We are seeking a Director for our ASEAN SE team, based in Thailand. In this capacity, the Director will manage a team of Individual Contributor Solution Engineers who support the Thailand and Vietnam markets.
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Solution Engineering is the equivalent of sales consulting/pre-sales, who secure the functional and technical selection of Salesforce solution portfolio and assist with the Discovery, Solutioning, Demonstration, and Value phases of the sales cycle. The Director will be part of the ASEAN Solution Engineering Leadership Team and work closely with the Sales managers and their teams to drive strategic account planning into the country, create relationships at CXO level, and help executing and accelerating the strategy to get us to our vision.
You will be overall responsible for the development of a diverse and high performing team of Solution Engineers, leading the solution design throughout the sales cycle and delivering thought leadership to customers to transform their customer’s experience, as well as helping the team identify effective strategies to position Salesforce against the competition.
Requirements
- Lead and grow the Solution Engineering team ensuring we continue to hire and retain top talent in the market, providing career growth opportunities and effective succession planning.
- Partner with Sales leadership to support and drive Salesforce’s transformation value proposition to the most strategic accounts, focusing on innovation and improvement in the team's approach to solution selling.
- Prioritize the delivery of an excellent customer experience to customers and prospects aligning to business requirements and goals.
- Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer.
- Prioritize and qualify where to invest the pre-sales resources to get maximum impact of every investment.
Skills and Requirements
- Prior experience as a Solution Engineering Manager (2 or more years of experience in managing teams) or Team Lead experience is preferred.
- Knowledge of the Salesforce platform or CRM applications would be advantageous.
- Deep knowledge of the Thailand, Indonesia, and Pakistan markets including existing relationships with large enterprises.
- Consistent track record of building relationships at C-level and successfully negotiating and selling.
- Excellent communication, presentation, and negotiation skills, with the ability to infuse these skills to team members.
- Fluency in Thai and English language is essential.
- Comfortable working with remote teams and in an autonomous environment.
- Willingness to travel to Vietnam around twice a month.
