Duty Engineer

About the Role
We are currently looking for a passionate, proactive, and technically skilled Engineering professional who takes pride in maintaining the highest standards of safety, reliability, and operational efficiency while supporting an exceptional guest experience. As a Duty Engineer, you will play a key role in ensuring the smooth and efficient operation of the hotel’s mechanical, electrical, HVAC, and technical systems. You will oversee maintenance activities, respond to operational requirements, and lead the Engineering team on duty to ensure that equipment and facilities remain safe, reliable, and well maintained at all times.

Key Responsibilities

• Supervise and coordinate the hotel’s preventive and corrective maintenance activities, ensuring work is completed efficiently and to the required standards.
• Monitor the operation and maintenance of HVAC, mechanical, electrical, plumbing, and other technical systems and equipment.
• Ensure the preventive maintenance schedule is strictly followed and that accurate maintenance records are maintained for future reference.
• Conduct regular inspections of equipment, plant rooms, and hotel facilities to identify potential issues and ensure timely corrective action.
• Support and maintain high standards of health, safety, fire safety, and operational compliance across the property.
• Respond promptly to technical issues and emergency maintenance requirements to minimize disruption to guests and hotel operations.
• Coordinate closely with other departments to understand their maintenance requirements and ensure satisfaction with the quality and timely completion of work.
• Assign and distribute daily tasks to Engineering team members according to their skills, capabilities, and operational priorities.
• Supervise work performed by the team and ensure repairs and maintenance activities meet the hotel’s required standards.
• Support the development and delivery of departmental training programmes, encouraging team members to develop technical knowledge and multi-skilling capabilities.
• Monitor the proper use of tools, equipment, materials, and spare parts while helping to control wastage and maintenance costs.
• Maintain clear communication with the Engineering leadership team regarding technical concerns, pending repairs, emergencies, and operational priorities.
• Lead by example and contribute to a safe, efficient, reliable, and guest-focused Engineering operation.

Education, Qualifications & Experience
You should ideally hold a degree or diploma in Mechanical Engineering or a related engineering discipline, with previous experience in a similar role, preferably within the hotel or hospitality industry. You should have solid technical knowledge of the operation, maintenance, and troubleshooting of mechanical, HVAC, electrical, plumbing, and other building systems and equipment. The ability to diagnose faults, identify root causes, and carry out or coordinate effective corrective action is essential.

A good command of English, both written and spoken, is required, together with strong technical, communication, and problem-solving skills. Previous experience in supervising an Engineering or Maintenance team will be an advantage.

Knowledge & Competencies
The ideal candidate will be a self-motivated, hands-on, and technically capable professional with a proactive, reliable, and flexible approach to work. You should be able to adapt quickly to unexpected technical and operational challenges, prioritize maintenance requirements effectively, and remain calm and solution-focused under pressure. Strong attention to detail, sound technical judgment, and the ability to lead and support the Engineering team are essential for success in this role.

You should possess the following key competencies:

• Adaptability
• Customer Focus
• Drive for Results
• Effective Communication
• Planning for Business
• Supervising Operations
• Supervising People
• Teamwork
• Understanding Differences
• Understanding Hotel Operations