The company Subscription, Education, Awareness Program (SEAP) team seeks an EMEA Ecosystem & Compliance Program Leader. This critical role is responsible for the development and execution of programs to scale the company's compliance efforts with and through the Partner Ecosystem across the EMEA region. This includes strategic engagement with major partners and developing new markets for audit and review, specifically targeting the ISV Ecosystem in EMEA. The goal is to ensure fair compensation for the company's subscription services by enforcing the subscription model and driving sales through education and remediation.
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What You Will Do
- EMEA Ecosystem & Partner Strategy: Lead strategic engagement with major partners across EMEA and coordinate regional auditing/customer assessment partnerships. Develop and execute regional sales programs with the Partner Ecosystem Success organization to scale the SEAP business.
- ISV embedded royalties: Support the local sales team review royalties accuracy and timing and run ad-hoc and regional SEAP review (with 3rd Party if required) and educational workshop.
- Regional CCSP: Collaborate with the CCSP team to identify potential compliance issues, conduct workshops on usage reporting and identify and resolve gaps in reporting.
- Education & Enablement: Serve as the subject matter expert on the company's subscription model, contractual terms, and conditions for sales, customers, and partners. Document and distribute best practices and create regionally-specific marketing and messaging for the program.
- Campaign Development: Develop strategic compliance campaigns in collaboration with the EcoSystem partners and local sales teams to drive broader awareness and execution of the company's subscription model.
- Cross-Functional Execution: Collaborate closely with Sales representatives and leadership, Customer Success, Channel, Renewal teams, Finance, and Legal across the EMEA region.
What You Will Bring
- Experience: 5+ years in Compliance, Sales, or customer-facing roles. Extensive direct experience in software licensing, compliance, SAM, sales, or sourcing. Experience in creating and analyzing customer data reports.
- Skills: Strong analytical, strategy, negotiation, and conflict resolution skills. Excellent commercial skills, including managing programs and projects.
- Business Acumen: Fundamental understanding of the company's subscription model and ability to articulate its value. Ability to analyze contractual terms and conditions and explain them in "plain English" to stakeholders.
- Language: Fluency in English is required. Fluency in a second or third language is a plus.
- Education: Bachelor’s degree or higher.
