About the Role
This position is designed as a 'Hybrid' role, requiring an average of 2 days per week spent at an office.
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Job Overview
The Enterprise Account Manager is responsible for managing large accounts and acting as the account lead for crucial customers. You will understand the customer's IT and business objectives, tackle their challenges, and drive business performance for the company's various business units. Your role will include building relationships with key influencers and decision makers while orchestrating the deal team to close sales effectively. You will actively contribute to the company's overall strategy by optimizing account profitability and expanding the company's portfolio presence.
Responsibilities
- Establish a two-way connection between the customer's core KPIs and business initiatives, articulating how the company's IT solutions align with their needs. Influence customer executives, particularly C-level, by showcasing the relevance of the company's solutions for their business trajectory.
- Create and implement a structured growth and profitability plan for the company's portfolio within the account, continuously positioning strategic solutions.
- Foster a professional relationship network within the customer organization to enhance efficiency and engagement, engaging with influential decision-makers effectively.
- Maintain an in-depth understanding of the partner landscape, developing relationships that enhance the company's strategic position within the account.
- Lead and coordinate an extended account team, ensuring effective governance and continuous feedback processes for team development.
Education and Experience
- University or Bachelor's Degree preferred; advanced education such as an MBA is desirable.
- Typically requires 8-12+ years of account management experience.
- Experience in the IT industry is essential; familiarity with vertical industry sectors is preferred.
- Demonstrable track record of strong account management and sales performance.
- Previous experience in various sales roles and familiarity with big data, hybrid IT, IT services, digital business, and AI is advantageous.
Knowledge and Skills
- Results Driven: Persistent in achieving targets with a clear results orientation.
- Strategic Planning: Ability to articulate visionary business plans aligned with the company's strategy.
- Sales Execution: Capable of efficiently meeting short-term sales objectives.
- Continuous Learning: Actively pursues development and shares knowledge within the team.
- IT Industry Acumen: Comprehensive knowledge of IT developments and trends relevant to customers.
- Company Portfolio Knowledge: Strong understanding of the company's products and services, and their competitive advantages.
- Team Leadership: Skilled in leading diverse teams to navigate sales engagements in complex environments.
- Networking Skills: Proficient in building relationships across organizational levels, understanding collaboration's value.
- Communication: Effective active listener and capable of articulating complex proposals relevant to stakeholders.
- Negotiation: Expert in employing techniques to influence outcomes positively.
- Business Acumen: Understands the interconnectedness within a business to drive results.
- Operational Excellence: Consistent in delivering predictable results and operational performance.
- Integrity: Maintains ethical standards, especially in challenging environments.
- Industry Knowledge: Knowledgeable about the customer’s industry landscape and enterprise architecture to guide their digital transformation.
- Consultative Skills: Ability to synthesize information into actionable plans to meet business outcomes utilizing the company's portfolio.
What We Can Offer You
Health & Wellbeing
- A comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
Personal & Professional Development
- Investment in your career through programs designed to assist you in achieving your career goals.
Unconditional Inclusion
- A commitment to inclusivity, allowing flexibility to manage both work and personal needs while celebrating individuality.
Accessibility
The company is dedicated to creating an inclusive workplace and encourages applicants from all backgrounds. If you require accommodation during the application or interview process, please submit your request through the provided secure form.
