Fraud Case Assessment and Response Analyst

The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of potential fraud cases within the company. This includes assessing reported incidents, identifying potentially fraudulent activities, and determining the appropriate course of action to mitigate risks and protect the company's interests. This role requires a high level of expertise in fraud detection techniques, strong analytical skills, and the ability to work collaboratively with different stakeholders.

Key Accountabilities

• Conduct advanced assessments of reported incidents, evaluating their credibility and potential impact on the organization.
• Gather and evaluate initial information, including incident details, transactional data, and supporting documentation to determine the necessary course of action.
• Apply knowledge of fraud detection techniques and prioritize cases for further investigation.
• Ensure timely and accurate documentation of findings, decisions, and actions taken during fraud assessments.
• Conduct preliminary fraud investigations to determine root causes and provide appropriate recommendations to stakeholders.
• Strengthen fraud risk controls by highlighting findings based on reviews and preliminary investigations.
• Improve service delivery and satisfaction by adhering to turnaround times on fraud control processes without compromising risk.

Requirements

• Five years of experience in the banking and financial services industry in Fraud Investigation, Risk management, and Banking Operations.
• Strong problem-solving, analytical, research, and quantitative skills.
• Good knowledge of retail and corporate banking Islamic products.
• Proficient in Microsoft Office Suite; a Certified Fraud Examiner (CFE) will be an added advantage.
• Excellent communication and interpersonal skills with the ability to manage stakeholders effectively.
• Proficiency in Arabic and English.