Fraud Monitoring Analyst (Risk Management)

The company is currently looking for a Fraud Monitoring Analyst (Risk Management) for our Bahrain operations with the following skill sets and terms and conditions:

Location
Manama, Bahrain

Job Description
The primary responsibility of the Fraud Monitoring Analyst is to continuously monitor customer transactional records to identify unauthorized transactions and fraudulent accounts, based on alerts generated in the fraud management system. The analyst will action alerts on an assigned queue to reduce potential losses, handle incoming fraud reports from customers, and ensure a thorough understanding of various fraud types and the responsibilities involved in fraud monitoring. Additionally, the role involves communicating findings with customers and the Fraud Risk Management team in both Arabic and English. A willingness to work in a 24/7 shift role is essential.

Requirements

• Experience: 0-2 Years
• Education: Accounting/Banking & Finance/Economic/Fraud/etc.

Responsibilities

• Monitor constantly customer’s transactional records to identify unauthorized transactions and fraudulent accounts based on the alerts generated in the fraud management system.
• Action Alerts on assigned queue as per service level agreement to reduce potential losses.
• Handle/Resolve incoming fraud reporting from customers as per service level agreement to reduce potential losses.
• Understanding of various fraud types and responsibility of taking up a role in Fraud Monitoring.
• Ability to communicate in Arabic and English with customers and Fraud Risk Management on the fraud findings.
• Willingness to work 24/7 shift role.

Terms and Conditions
Joining time frame: (15 - 30 days)