About the Role
The Group, Conference and Events (GCE) Assistant Manager plays a pivotal role in enhancing the guest experience at our hotels. In this position, you will lead strategic sales efforts related to GCE while also ensuring that each guest's stay is memorable and infused with the warmth of genuine hospitality. Your work will not only drive revenue but also create lasting impressions on guests.
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Responsibilities
Here's what you'll do during a typical day:
- Strategic Planning:
- Develop comprehensive marketing plans and strategies aligned with the hotel's overall business goals and objectives.
- Identify key target markets and create strategies to reach and engage with them effectively.
- Digital Marketing:
- Oversee digital marketing campaigns, including social media, email marketing, online advertising, and editorial plans.
- Analyze data and metrics to optimize digital marketing efforts and increase online visibility.
- Brand Management:
- Ensure consistent brand messaging across all marketing channels.
- Collaborate with internal teams to maintain brand integrity and uphold the company's standards.
- Public Relations:
- Cultivate and maintain relationships with media outlets, influencers, and key industry partners.
- Coordinate and manage press events, ensuring positive media coverage and brand representation.
- Content Creation:
- Develop engaging and compelling content for various platforms, including the hotel, restaurants, and spa’s website, social media, and marketing collaterals.
- Oversee the creation of multimedia content, including videos/reels made by the content creator, visuals made by the graphic designer, and professional photo and video shoots for brand storytelling.
- Event Marketing:
- Plan and execute marketing and PR initiatives for special events, promotions, and partnerships.
- Collaborate with related teams to maximize promotional opportunities and drive attendance.
- Daily Tasks Coordination & Supervision:
- Coordinate the task list of each team member, ensuring deadlines are met and facilitating workflow.
- Conduct daily meetings to set and follow KPIs, sharing weekly/monthly reports for comp set, benchmarks, digital marketing, and influencer marketing.
Qualifications
What It Takes to Make the Stay
To thrive in this role, you should embody the core values that guide our operations:
- A passion for spreading the light and warmth of Hospitality
- Acting with Integrity, always doing the right thing
- Inspiring others through Leadership
- Believing that Teamwork drives the best outcomes
- A sense of Ownership and accountability
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact
Join an Award-Winning Workplace Culture
Be part of a workplace that doesn’t just deliver exceptional experiences for guests—we build an exceptional environment for Team Members. With recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, we strive to create a great place to work. Whether you’re starting your career or exploring something new, we support your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
