About the Role
As part of the company, a contemporary 4-star property located in Manama's prestigious Seef District, the Hotel Manager plays a pivotal role in overseeing all aspects of hotel operations. The hotel features 195 stylish rooms and suites, multiple dining venues, wellness and fitness facilities, rooftop experiences, and business-focused services, catering to both leisure and corporate travelers. The Hotel Manager is tasked with ensuring the highest standards of guest satisfaction, financial performance, and team development, requiring a dynamic leader with a strong focus on operational excellence and brand integrity.
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Responsibilities
- Lead, manage, and motivate all hotel departments to ensure efficient and effective operations, including front office, housekeeping, food and beverage, maintenance, and sales.
- Develop and implement strategic plans to achieve financial targets, including revenue growth, cost control, and profitability.
- Maintain and enhance guest satisfaction through proactive service delivery, prompt resolution of guest issues, and continuous improvement initiatives.
- Ensure compliance with all local regulations, company policies, and brand standards across all operational areas.
- Oversee human resources functions, including recruitment, training, performance management, and employee relations, fostering a positive and productive work environment.
- Manage hotel budgets, financial forecasts, and capital expenditure planning.
- Monitor market trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation.
- Develop and maintain strong relationships with key stakeholders, including owners, suppliers, and local community representatives.
- Implement and maintain robust health, safety, and security protocols for guests and employees.
- Represent the hotel at industry events and community functions as required.
What Are We Looking For?
- Bachelor's degree in Hotel Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 7-10 years of progressive leadership experience in hotel operations, with at least 3-5 years as a General Manager or Hotel Manager in a reputable 4-star or 5-star hotel.
- Demonstrated strong financial acumen with a proven track record of achieving budgetary goals and driving profitability.
- Exceptional leadership, communication, and interpersonal skills with the ability to inspire and motivate a diverse team.
- Extensive knowledge of all hotel operating departments, including front office, F&B, housekeeping, and maintenance.
- Strong analytical and problem-solving abilities, with a focus on strategic planning and execution.
- Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite.
- Fluent in English; proficiency in Arabic or other languages is a significant advantage.
- Proven ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
- Strong understanding of local market dynamics and cultural sensitivities in Bahrain.
Benefits
- Work in a flexible, collaborative, and responsible environment, surrounded by outstanding colleagues.
- Opportunities for geographic mobility and learning about various products and services within the company throughout your career.
- Access to specific career development plans available in various areas of the company.
- Access to top market training programs tailored to your position, along with a range of personal development activities through the e-learning platform.
- Join the company’s sustainability strategy, which includes numerous actions related to social, economic, and environmental development.
Additional benefits include:
- Exclusive discounts on hotels and travel for you, your family, and friends.
- Access to a health insurance policy with various advantages and special conditions for the company.
- Discounts with various leisure and entertainment companies.
- Special offers with product and service companies.
- Exclusive agreements with different schools of training and business.
Contract Type
Regular
