About the Role
The HR Operations Specialist facilitates the effective employee benefits plans and policies, compensation, recruitment, and employee relations while supporting the HR Manager in the development of HR strategies, plans, policies, processes, and talent initiatives/programs.
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Job Responsibilities
- Administer and manage all aspects of the employee lifecycle, including recruitment, onboarding, training, performance management, and offboarding processes.
- Oversee payroll administration, ensuring accuracy and timeliness in processing employee compensation, benefits, and deductions.
- Manage employee benefits programs, including enrollment, eligibility determination, and communication with benefits providers.
- Maintain and update employee records and HRIS (Human Resources Information Systems) databases to ensure data integrity and compliance with privacy regulations.
- Develop and implement HR policies, procedures, and guidelines in alignment with legal requirements and organizational objectives.
- Provide guidance and support to employees and managers on HR-related matters, including policies, procedures, and compliance issues.
- Coordinate employee training and development initiatives, including identifying training needs, scheduling sessions, and tracking employee participation.
- Assist in the resolution of employee relations issues, conducting investigations and facilitating conflict resolution processes as needed.
- Stay informed about changes in labor laws, regulations, and HR best practices, and ensure compliance with relevant legislation.
- Collaborate with HR colleagues and cross-functional teams on special projects and initiatives aimed at improving HR processes and enhancing the employee experience.
Job Knowledge & Skills
- Comprehensive knowledge of HR operations, including employee lifecycle management, payroll administration, benefits administration, and HRIS management.
- Strong analytical skills for evaluating HR data, identifying trends, and making data-driven recommendations to improve HR processes and practices.
- Proficiency in HRIS (Human Resources Information Systems) and payroll software for efficient management of employee data, payroll processing, and reporting.
- Experience in project management and change management methodologies to effectively plan and implement HR operations initiatives.
- Excellent communication and interpersonal skills for collaborating with stakeholders, resolving HR issues, and fostering a positive and productive work environment.
- ERP knowledge, preferably SAP functional skills, are required to be successful in this role.
Job Experience
- Minimum of 8 years of working experience, with at least 5 years of relevant experience; 2 years in the GCC is a plus.
Competencies
- Leadership
- Resilience
- Quality
- Employee Relations L3
- SAP ERP Human Resources L3
- Employee Records Maintenance L3
- Grievance Procedures L3
- Human Resources Policies and Procedures L3
- Agility
- AI Fluency
Education
- Bachelor's Degree in Human Resources or any related field.
