About the Role
The Lead Specialist - Enterprise Sales is accountable for generating sales through maintaining strong relationships with clients and developing new opportunities and partnerships. The role involves planning and achieving sales targets, negotiating prices, and managing the quality and consistency of product and service delivery.
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Main Duties and Responsibilities
- Establish and maintain strong business relationships with customers through continuous visits, updates, and other initiatives.
- Study the market for potential clients, approach and build new partnerships leading to sales growth and new opportunities thus increasing profitability.
- Visit customers to review product/service needs, update orders, and follow up on deliverables and other pending issues accordingly.
- Negotiate and finalize prices and terms of payments with customers within approved brackets, and report on actions taken and closed deals.
- Update customers regularly on any product/service changes, new introductions, and modifications.
- Maintain and update customers’ accounts and database on a regular basis.
- Grant payment facilities and set the credit limit profile for each customer with respect to payments and order history, in coordination with the direct manager.
- Deal with customers’ complaints, taking appropriate decisions and reporting consequent actions to concerned parties.
- Conduct regular market visits, prepare a competitors analysis report, and build recommendations to increase sales and enhance market positioning.
- Coordinate with the concerned departments on the introduction of new products/services in the market and stay abreast of modifications and latest changes.
- Maintain a smooth workflow with other units, namely marketing, accounting, and supply chain, coordinating campaigns, sales metrics, and timely deliverables.
Position Requirements
Education
- Bachelor’s degree in Business Administration, Sales and Marketing or any other related field.
Experience
- At least 5 years of relevant experience.
- B2B experience is mandatory, with a strong track record in B2B sales, account management, or business development.
