Licensed Aircraft Engineer - Defect Control (MOCC)

Introduction to the business unit
The company Engineering's Maintenance Operations Control Centre (MOCC) plays a critical role in supporting safe, reliable and efficient fleet operations. Operating around the clock, the team provides technical oversight of aircraft defects, monitors aircraft health, supports operational decision-making, and works closely with maintenance, engineering, and operations stakeholders to minimize operational disruption and maintain continued airworthiness.

About the role
As a Licensed Aircraft Engineer - Defect Control within MOCC, you will manage aircraft defects and aircraft health activities across the company fleet. You will analyze technical delays, monitor aircraft health trends, manage chronic and repetitive defects, develop troubleshooting instructions, and support MEL classification activities. Working in a dynamic operational environment, you will collaborate with maintenance, engineering, and operational teams to improve fleet reliability, support regulatory compliance, and minimize technical disruption to operations.

Key responsibilities:

• Monitor aircraft defects, deferred items, and fleet health status using approved maintenance and operational systems.
• Identify, track, and manage chronic and repetitive defects, initiating corrective actions to reduce recurrence and operational impact.
• Analyze technical delays, cancellations, and disruptions to identify root causes and recommend corrective actions.
• Develop and issue troubleshooting and rectification work instructions based on approved maintenance data.
• Review defect rectification outcomes and refine troubleshooting guidance where recurring issues are identified.
• Perform accurate MEL classification and deferment activities in accordance with approved MEL/MMEL requirements.
• Track and analyze defect-related performance indicators, including first-time-fix, repeat defects, and MEL exposure.
• Escalate emerging reliability risks and provide technical input to performance reviews and reliability initiatives.
• Maintain accurate, traceable defect documentation in compliance with regulatory and company requirements.
• Support the Safety Management System through proactive hazard identification and reporting.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualification
About you
To succeed in this role, candidates should meet the following qualifications and requirements:

• Diploma or Degree in Aircraft Maintenance, Aeronautical Engineering, or an equivalent technical qualification.
• Minimum 4 years of aircraft certifying experience within an airline or MRO environment.
• Demonstrated experience working on aircraft types operated by the company.
• Strong understanding of continuing airworthiness, defect management, and aircraft systems.
• Valid ICAO/QCAA Aircraft Maintenance Licence.
• Minimum two aircraft type endorsements currently operated by the company, held as B1 and/or B2.
• Advanced analytical and troubleshooting capability with strong technical decision-making skills.
• Strong technical communication, stakeholder engagement, and documentation skills.
• Ability to perform effectively under operational pressure and changing priorities.

Desirable requirements

• Experience within MOCC, Technical Control, Aircraft Health, or Reliability functions.
• Experience using AMOS or equivalent maintenance information systems.
• Exposure to reliability monitoring and performance analysis.