About the Role
As a member of the security team, you will patrol all areas of the property, secure rooms, and assist guests with room access. You will conduct emergency response drills, perform daily physical hazard and safety inspections, and facilitate investigations and interviews. This role requires monitoring Closed Circuit Televisions and alarm systems, authorizing and documenting access to secured areas, and assisting guests and employees during emergency situations. Additionally, you will respond to accidents, contact EMS or administer first aid/CPR as required, and gather information to complete reports while maintaining confidentiality.
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Responsibilities
- Patrol all areas of the property and ensure safety and security.
- Assist guests with room access and respond to their needs and emergencies.
- Conduct emergency response drills and daily hazard/safety inspections.
- Monitor and maintain closed-circuit television and alarm systems.
- Authorize, document, and monitor access to secured areas.
- Defuse disturbances in line with company procedures and resolve safety hazard situations.
- Handle interruptions, complaints, and escort unwelcome persons from the property.
- Ensure compliance with alcoholic beverage control laws.
- Assist management in training and coaching employees and act as a role model in adherence to company policies.
- Report accidents, injuries, and unsafe conditions to management.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge guests following company standards, anticipating their needs and providing genuine appreciation.
- Communicate effectively, both verbally and in writing, and answer telephones appropriately.
- Develop and maintain positive working relationships and support team goals.
- Read and visually verify information in various formats and inspect tools or equipment as necessary.
- Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance, and more than 75 pounds with assistance.
- Navigate through narrow or elevated spaces and over uneven or slippery surfaces.
- Perform reasonable job duties as assigned by supervisors.
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None required.
Benefits & Contract Details
- Join a diverse and inclusive work environment that values the unique backgrounds of all associates.
- Opportunities for professional growth and to contribute to a positive workplace culture.
- Be part of a team that is committed to non-discrimination on any protected basis, including disability and veteran status.
As a part of the company, you will work in an environment that encourages a balance of work and home life, focusing on well-being and sustainability. If you are an active optimist who thrives in creating warm and welcoming spaces for guests, this opportunity offers a meaningful place to contribute.
