About the Role
The official will be responsible for managing both the Central Processing Unit and Central Account Maintenance. As the manager of these two teams, you will oversee the daily activities of 10-15 team members. This role requires a strong focus on guidance and training, involving the implementation of skills matrices and training plans to enhance team performance. Additionally, you will be tasked with facilitating and managing changes and improvements within the teams, ensuring that robust controls are established and that Management Information (MI) is accurately collated.
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Responsibilities
- Oversee daily management of 10-15 team members across Central Processing Unit and Central Account Maintenance.
- Provide guidance and training to team members.
- Implement skills matrix and training plans for team development.
- Facilitate and manage changes and improvements in operations.
- Embed robust control measures within both teams.
- Ensure accurate collation of Management Information (MI).
Requirements
- Proven management experience in a similar operational role.
- Ability to provide effective training and guidance to team members.
- Strong organizational skills to manage multiple tasks effectively.
- Experience in implementing control measures and process improvements.
- Excellent communication skills to facilitate collaboration within teams.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness benefits.
- Supportive work environment fostering collaboration and growth.
Contract and Travel Details
- Full-time position with standard working hours.
- Occasional travel may be required for training or team meetings.
