About
Services within the company is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Our Advisors & Consulting Services team combines traditional management consulting with the company's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations.
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Roles and Responsibilities
- Lead client engagements across a range of industries and problem statements, mainly by consulting on fraud management with a focus on related fraud products.
- Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value.
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness.
- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills.
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels.
- Collaborate with internal company stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital.
- Provide on-the-job training, coaching, and mentorship to junior consultants.
Qualifications
- Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management.
- Experience coaching and managing teams across multiple consulting engagements that involve structured problem-solving and stakeholder management.
- Experience managing key client relationships.
- Knowledge of business KPIs, financials, and organizational leadership.
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities.
- Logical, structured thinking, and affinity for numerical analysis.
- Advanced Word, Excel, and PowerPoint skills.
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment.
- Ability to communicate effectively in English and the local office language (if applicable).
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.
- Ability to travel to client sites on a semi-regular basis.
Preferred Qualifications
- Experience generating new knowledge or creating innovative solutions for a firm.
- Relevant industry expertise (expertise on fraud scoring products preferred).
- MBA or master’s degree with relevant specialization (not required).
Corporate Security Responsibility
All activities involving access to the company's assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, the company is responsible for information security and must:
- Abide by the company's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach; and
- Complete all periodic mandatory security trainings in accordance with the company's guidelines.
