Program Operations Manager

About
The company is seeking a Program Operations Manager based in Doha, Qatar. This role operates within the Qatar portfolio of programs and reports directly to the Qatar Program Associate Director. The portfolio encompasses Qatar-specific Technical Assistance efforts—including SICO, Fielding Support, Training, and Depot Support—as well as Engineering Services. In this position, you will serve as the primary point of contact for the Qatar Emiri Air Defense Forces (QEADF) commanders and maintenance officers for all operational and maintenance-related issues and requests. You will oversee the execution of sustainment activities, provide supervision and mentorship to the company Field Engineering personnel, and report directly to the Associate Director, Global Qatar Programs. This long-term assignment requires onsite presence in Doha, Qatar, with employment contingent upon meeting all medical requirements for overseas assignments, including a comprehensive post-offer medical examination.

What You Will Do

• Lead, guide, and mentor project staff to strengthen business capabilities and enhance collaboration within and between teams, supporting long-term growth and effectiveness.
• Provide daily supervision to all Technical Assistance personnel, assigning work and ensuring timely resolution of all QEADF issues and requirements.
• Drive continuous improvement by designing, developing, and implementing efficiency-enhancing projects across the program.
• Foster an environment that encourages sharing of best practices, information, and collaborative behaviors.
• Uphold the company’s Code of Conduct, maintaining professionalism, confidentiality, and a strong commitment to health and safety.
• Serve as the primary interface between Depot/Site personnel and the OCONUS-based program management office for all sustainment-related matters.
• Build and maintain strong relationships with the U.S. Office of Military Cooperation (OMC), the Security Assistance Management Directorate (SAMD), and Qatar Emiri Air Defense Forces (QEADF).
• Support operational excellence through effective strategies in productivity, supply chain management, and overall operating performance.
• Assist in developing and implementing strategies to efficiently plan and execute a Follow-On Sustainment Case.
• Establish long-range operational goals for the Qatar Depot by identifying internal and external factors that could impact performance and productivity.

Qualifications You Must Have

• Typically requires a Bachelor’s and a minimum of 10 years prior relevant experience, or an Advance Degree in a related field and a minimum of 8 years’ experience.
• Successful completion of the System Intermediate Maintenance Mechanic Course for MOS 27X/34S/94S/916A/918D under U.S. Army TRADOC, or an equivalent contractor-provided course.
• Experience as an Operations Manager overseeing field engineering personnel and support activities.
• Technical expertise in sustaining complex, large-scale weapon systems.
• Background in manufacturing, refurbishment, and/or field operations management.
• Active and transferable U.S. government issued Secret security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Additional years of experience will be considered in lieu of a degree.
• Experience with depot forward maintenance operations.
• Background in depot industry environments or LEAD operations.
• Prior expatriate experience.
• Experience developing or executing sustainment strategies across Technical Assistance, Spares, Repair & Return (R&R), Depot activities, Training, and Logistics.
• Ability to collaborate effectively as part of an international, cross-functional team.

Work Conditions
Employment is contingent upon meeting all medical requirements for overseas assignments, including comprehensive post-offer medical examination. This is a U.S.-based role.