Relationship Manager Private Banking

About the Role
The position involves efficiently managing high worth clients and providing premium services to maximize profits while creating goodwill for the company. The individual in this role will work closely with various internal teams to ensure compliance with corporate governance and regulatory frameworks.

Responsibilities

• Corporate Governance and Compliance:

  • Operate fully within risk policies, compliance regulations, and ensure divisional activities adhere to corporate governance and legal frameworks.
  • Collaborate with Risk Management to monitor and report on risk exposure, enhancing control effectiveness.
  • Develop and implement relevant policies and procedures, conducting regular reviews to ensure they remain effective.
  • Adhere to compliance regulations and standards.

• Target Planning:

  • Achieve individual performance targets related to deposit growth, income generation, product sales, and new client acquisition.

• Customer Satisfaction:

  • Ensure client satisfaction with all products and services offered.

• Business Development:

  • Collaborate with product specialists from different business areas to promote products when necessary.

• Exercise Organization:

  • Conduct Know Your Customer (KYC) exercises.

• Sales:

  • Prepare and execute sales plans in alignment with specified targets.

• Enquiry Management:

  • Address and respond to client enquiries and requests promptly.

• Client Management:

  • Proactively reach out to clients to discuss opportunities or provide updates.

Job Success Factors

• Education:

  • Bachelor’s Degree or equivalent certification/experience.

• Experience:

  • Minimum of 7 years of experience, with at least 3 years in Affluent Banking or supporting relationship management.
  • Proven track record of supporting high worth clients.

• Skills:

  • Solid understanding of Retail Banking products and services.
  • Knowledge of Retail Banking practices and processes.
  • Proven knowledge of investment asset classes, strategies, and products, or substantial experience in advising or raising funds for investments.

Work Contacts

• Internal:

  • Corporate Teams, ACIC, Risk Management, Remedial, Retail, Operations, and Treasury.

• External:

  • Priority Bank Clients.