RPA Mx Quality Assurance Representative/Deployment Pool (K)

About the Role:
The employee will be part of the Deployment Pool and is required to support deployments to various locations as needed. The RPA Quality Assurance Representative will function in an aircraft hangar and flight line environment, monitoring, inspecting, and evaluating the work of assigned maintenance personnel to support the unit’s daily RPA operations. This role includes assisting the Quality Manager in developing, implementing, and monitoring the Quality Management System (QMS) and Quality Assurance Plan (QAP) to effectively maintain the cost, schedule, and technical performance of the RPA Maintenance (Mx) program at the site level. Additionally, this position will support QA functions of the contract to ensure compliance with applicable DoD directives and principles of flight and maintenance discipline, while assuring that the RPA program is AS9110 compliant. The representative will be the on-site lead for all quality-related inquiries and concerns.

Essential Responsibilities:

• Monitor, inspect and evaluate the work of assigned maintenance personnel in support of the unit’s daily RPA operations.
• Assist the Quality Manager in developing, implementing, and monitoring the Quality Management System (QMS) and Quality Assurance Plan (QAP).
• Lead internal quality audits, execute Lean/Continuous Process Improvement (CPI) initiatives, and coordinate external quality audits and reporting.
• Interface with the RPA QM and Mx department leads to identify quality issues, resolve problems, and implement effective corrective action.
• Provide advice and guidance in interpreting company, program, and government standards and regulations, including ISO 9001 and AS9100/9110 registrations.
• Oversee Maintenance Quality Assurance Evaluator augmentees (QAE) at each assigned location.
• Provide guidance to managers and supervisors to assist them in interpreting and complying with quality-related contract requirements.
• Participate in safety committee meetings to recommend quality-related improvements for safety, health, and environmental concerns across the program.
• Measure, compile, and report QA performance metrics and relevant benchmarks as required by the Quality Manager and customer representatives.
• Utilize company proprietary and government furnished computer-based tools, as well as written policies, procedures, and directives to conduct maintenance activities and assess manufacturer, customer, and company-related information.
• Direct and ensure maintenance personnel comply with all manufacturer Airworthiness Directives, Engineering Authorizations, and Service Bulletins, and company and customer defined policies and procedures for RPA fleet maintenance.
• Coordinate with the Site Manager to ensure that required training is provided and documented for unit personnel.
• Work closely with the RPA Quality Manager to execute an effective surveillance and inspection/safety program.
• Align company standards and practices with customer accepted policies and procedures, ensuring compliance with applicable directives and related instructions.
• Adhere to contract standards as defined in the contract (including modifications), and the statement of work (as amended).
• Review local maintenance delays and system discrepancies to develop and implement measures to improve overall performance.
• Perform all other duties and tasks as directed by the Quality Manager and/or Site Manager.

Minimum Requirements:

• High School Diploma or completion of relevant military and/or vocational technical school curriculum.
• Minimum of ten (10) years of actual flight-line maintenance operations and activities experience.
• Minimum of four (4) years of actual maintenance experience on MQ-9.
• Minimum of two (2) years of direct experience as a quality inspector/auditor on a related program, or U.S. Air Force Quality Assurance experience.
• Excellent communication, analytical, project management, and supervisory skills.
• Must obtain U.S. Air Force Weight and Balance Certificate during the first deployment.
• Expert knowledge of technical publications related to aircraft mechanical maintenance.
• Strong understanding of the theory and principles of operation of engines, accessories and components, as well as electronic flight controls.
• Proficiency in Microsoft Office and ability to prepare quality and safety level reports and presentations.
• Practical knowledge of company policies, procedures, and practices sufficient to perform as an effective, informed supervisor.
• Must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.
• Ability to deploy to Forward Locations (other countries) as directed.
• Capability to lift, carry, and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.
• Proficiency in English (speak, read, write).
• Active Secret U.S. Government Clearance within the last 12 months; U.S. citizenship is required to obtain a Secret clearance.
• Ability to maintain the required DoD security clearance commensurate with assigned duties.
• Requirement to submit an updated SF-86 within 30 days of hire start date.
• Valid U.S. Passport with a minimum of two years remaining and at least two facing pairs (four total) of blank Visa pages.
• Superior interpersonal and organizational abilities.
• Willingness to work odd hours including some evenings, weekends, and holidays.
• Current/active State Issued Driver’s License.
• Ability and willingness to travel to dispersed operating locations across the US and OCONUS.
• Must be fully COVID-19 vaccinated with booster; accommodations may be available under limited circumstances.

Preferred Qualifications:

• Associate degree in a relevant career field.
• ISO 9001:2008 Lead Auditor Certification.
• U.S. Air Force MQ-9 Deployment experience.
• Experience in bare-base set-up/tear-down in support of MQ-9 operations.
• Prior experience as a Defense Contractor.
• Current/expired FAA Airframe and Powerplant license.
• Aircraft maintenance experience within the last 10 years.