About the Role
In this position, you will play a key role in developing and maintaining strong relationships with corporate clients, key accounts, and business partners. Your day-to-day activities will include a variety of sales and networking tasks aimed at generating new business and strengthening the hotel's market position.
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Your Day-to-Day Responsibilities
- Develop and maintain strong relationships with corporate clients, key accounts, and business partners.
- Conduct regular face-to-face sales calls, client visits, and networking activities to generate new business.
- Monitor market trends and competitor activities to identify opportunities and strengthen the hotel’s market position.
- Implement sales and marketing strategies in line with the hotel’s luxury lifestyle brand and commercial objectives.
- Develop action plans for key accounts and prospective clients to achieve sales targets.
- Maintain accurate client records, sales reports, databases, and follow-up schedules.
- Manage client inquiries, prepare proposals, coordinate contracts, and follow up on business opportunities.
- Work closely with other hotel departments to ensure seamless service delivery and exceptional guest experiences.
- Represent the hotel at industry events, networking functions, and business meetings.
- Prepare daily sales activity reports, weekly sales plans, and monthly performance updates.
- Provide market insights and client feedback to support business development and revenue growth.
- Contribute to a collaborative team environment and support the hotel’s overall sales and marketing initiatives.
What We’re Looking For
- Minimum of 2 years of experience in sales or administration, preferably within the hospitality industry.
- Previous experience in a luxury hotel or lifestyle brand is an advantage.
- Excellent written and verbal communication, interpersonal, and negotiation skills.
- Strong customer service skills with a passion for luxury hospitality and guest experiences.
- Proficiency in Microsoft Office applications; knowledge of CRM systems is an advantage.
- Well-organized, detail-oriented, and capable of managing multiple priorities.
- A proactive team player with a professional attitude and a results-driven approach.
- Flexibility to work shifts, weekends, and public holidays as required.
What You Can Expect From Us
We provide our team members everything they need to succeed, including a competitive salary that rewards hard work, a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
We promote a culture of trust, support, and acceptance, embracing various backgrounds, experiences, and perspectives. We are committed to supporting wellbeing in your health, lifestyle, and workplace through our myWellbeing framework.
Join us and become part of our ever-growing global family.
