About the Role
Join the Hotels team and become a vital contributor to a guest's experience as a Sales Executive. In this role, you will be responsible for securing new business opportunities that drive revenue, all while spreading the light and warmth of hospitality. Your efforts will create memorable experiences for every guest who stays with us.
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Responsibilities
Here's what you'll do during a typical day:
- Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams.
- Grow customer accounts: Build relationships with existing customers and travel locally to expand market share and drive business to the hotel/cluster.
- Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies.
- Develop local marketing: Support business growth by leveraging creative marketing channels tailored to the local market.
- Collaborate cross-functionally: Partner with other hotel departments to develop exceptional guest experiences and build comprehensive sales programs.
- Provide visibility into sales efforts: Maintain detailed records of sales activity and deliver timely updates to Sales leadership.
- Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction.
Qualifications
What It Takes to Make the Stay
To succeed in this role, you should embody the following core values:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
As a global leader in hospitality, we build an exceptional workplace for Team Members. Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, the company is committed to providing the best stay for every guest while fostering a vibrant and supportive environment for employees. With a suite of world-class brands and a commitment to helping you navigate your career journey, the company welcomes you to come for the job, stay for the career—and help make every stay a little more magical.
