SALES EXECUTIVE

About the Role:
This position involves engaging with potential customers to generate business opportunities and build lasting relationships. You will be responsible for greeting customers, understanding their needs through effective questioning, and demonstrating vehicle features that align with their interests. Your role will also include ensuring that every customer has the opportunity to test drive a vehicle, thereby maximizing sales opportunities and enhancing customer satisfaction throughout their journey.

Responsibilities:

• Prospect customers through various channels to generate business opportunities.
• Greet customers warmly and provide excellent hospitality.
• Qualify customers by employing effective questioning techniques to understand their needs.
• Demonstrate vehicle features and benefits in relation to customer interests.
• Offer and conduct test drives with every customer following product presentations.
• Maximize every sales opportunity and build long-term business relationships with customers.
• Follow up with customers throughout their journey and post-delivery to foster lifelong loyalty.
• Maintain proficiency in technology and social media.
• Stay informed about industry trends and competitors' technological advancements.
• Continuously update and improve product knowledge.
• Problem-solve effectively to deliver sales results within a set timeframe.
• Ensure optimal customer satisfaction during their journey with the company.
• Support departmental objectives and goals.
• Adhere to company policies and processes.
• Register and follow up on each lead in the DMS system.

Specific Knowledge & Skills:

• Automotive knowledge
• Sales and marketing expertise
• Strong interpersonal skills
• Convincing and negotiation skills
• Effective communication abilities
• Strong analytical skills
• Comprehensive skill set