About the Role
We are seeking a highly motivated and results-oriented CER Sales Team Leader to drive business growth and lead the sales function for Certification Services. The successful candidate will be responsible for developing new business opportunities, managing key client relationships, leading the sales team, and achieving revenue targets through the promotion of management system certification, training, sustainability, cybersecurity, and related services. This role requires a strong understanding of the Testing, Inspection, and Certification (TIC) industry, excellent leadership abilities, and proven experience in business development within the Qatar market.
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Key Responsibilities
Sales & Business Development
- Identify and develop new business opportunities for Certification Services across various industries.
- Manage and grow existing customer accounts while ensuring high levels of client satisfaction.
- Develop and implement effective sales strategies to achieve revenue and growth objectives.
- Lead business development initiatives for major and strategic opportunities in coordination with the Certification Business Line Manager.
- Conduct market research and competitor analysis to identify emerging business opportunities.
- Generate and maintain a strong sales pipeline through networking, client visits, referrals, and industry events.
Team Leadership
- Lead, mentor, and motivate the sales team to achieve individual and team sales targets.
- Monitor team performance, provide coaching, and support professional development.
- Ensure effective lead generation, opportunity management, and business acquisition activities.
Client Relationship Management
- Build and maintain strong relationships with clients, prospects, industry associations, and key stakeholders.
- Manage and expand key accounts identified by management.
- Coordinate regional and global client contracts to ensure successful execution and customer retention.
- Lead commercial discussions and negotiate contracts to secure profitable business opportunities.
Marketing & Promotional Activities
- Support and coordinate seminars, workshops, and promotional events related to Certification, Training, Sustainability, and Cybersecurity services.
- Assist in preparing marketing materials, presentations, company profiles, reference lists, and customer communications.
- Collaborate with internal teams to strengthen market presence and brand visibility.
Reporting & Analysis
- Monitor, track, and report sales activities, leads, opportunities, and pipeline performance.
- Prepare regular sales forecasts and management reports.
- Provide market intelligence and customer feedback to support strategic decision-making.
Qualifications & Experience
- Bachelor's Degree in Business Administration, Marketing, Sales, Management, or a related field.
- Minimum 3 years of experience in Sales, Marketing, or Business Development.
- Prior experience within the Certification, Consultancy, Inspection, Testing, or Certification Services industry is highly preferred.
- Experience in the Testing, Inspection, and Certification (TIC) sector will be an added advantage.
- Strong understanding of the Qatar market, business networking, and industry partnerships.
Required Skills & Competencies
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Effective negotiation and commercial acumen.
- Business development and opportunity identification capabilities.
- Strong client relationship and account management skills.
- Ability to work independently and take initiative.
- Results-oriented with strong ownership and accountability.
- Excellent presentation, proposal writing, and reporting skills.
- Ability to manage multiple priorities and meet tight deadlines.
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
- Strong analytical and problem-solving abilities.
Language Requirements
- Full professional proficiency in English and Arabic.
- Strong verbal and written communication skills in both languages.
