Senior Telecom/Collab Admin

We are currently looking for a Senior Telecom/Collab Admin for our Qatar operations.

Location
Qatar

Education/Experience Requirements

• Bachelor’s Degree in Computer/Communications Engineering.
• Minimum of 5 years experience in Telecom Systems support. Experience in financial institutions is a plus.
• Professional training on the relevant systems.

Required Special Skills

• Excellent oral and written communication skills in English and Arabic.
• Strong analytical, problem solving, and decision-making skills.
• Self-driven with well-developed leadership and team-building skills.

Essential Duties & Responsibilities
Customer (Internal & External):

• Handles efficiently and effectively the bank’s Telecom systems and services that extend to all users.
• Maintains relationships with selected vendors for Telecom hardware and software for proper handling and support of telecom equipment/services.
• Maintains effective relationships with all other related departments and units to achieve the Group’s goals and objectives in Telecom systems availability and monitoring.

Internal (Processes, Products, Regulatory):

• Responsible for the handling and maintenance of Telecom systems and equipment at the Group’s sites.
• Performs on-site and remote technical support of Telecom Systems and equipment.
• Liaises effectively with Ooredoo regarding Telecom lines and services provided by them.
• Evaluates existing Telecom systems and proposes possible improvements.
• Handles Telecom projects and ensures compliance with requirements and deadlines.
• Enforces approved Telecom policies.
• Maintains proper documentation of Telecom Systems network.
• Supervises the related Telecom resources and vendors.

Learning & Knowledge

• Maintains a working knowledge of Telecom operation and monitoring systems.
• Possesses in-depth technical knowledge in Telecom systems to ensure reliable service delivery and security and to resolve any business disruption or inconvenience to users.
• Maintains working knowledge of Telecom operating regulations and guidelines along with any other related industry standards.
• Identifies areas for professional self-development.

Other

• Ensure high standards of confidentiality to safeguard business-sensitive information.

Joining Time Frame
2 weeks (maximum 1 month)