We are currently looking for a Senior Telecom/Collab Admin for our Qatar operations.
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Location
Qatar
Education/Experience Requirements
- Bachelor’s Degree in Computer/Communications Engineering.
- Minimum of 5 years experience in Telecom Systems support. Experience in financial institutions is a plus.
- Professional training on the relevant systems.
Required Special Skills
- Excellent oral and written communication skills in English and Arabic.
- Strong analytical, problem solving, and decision-making skills.
- Self-driven with well-developed leadership and team-building skills.
Essential Duties & Responsibilities
Customer (Internal & External):
- Handles efficiently and effectively the bank’s Telecom systems and services that extend to all users.
- Maintains relationships with selected vendors for Telecom hardware and software for proper handling and support of telecom equipment/services.
- Maintains effective relationships with all other related departments and units to achieve the Group’s goals and objectives in Telecom systems availability and monitoring.
Internal (Processes, Products, Regulatory):
- Responsible for the handling and maintenance of Telecom systems and equipment at the Group’s sites.
- Performs on-site and remote technical support of Telecom Systems and equipment.
- Liaises effectively with Ooredoo regarding Telecom lines and services provided by them.
- Evaluates existing Telecom systems and proposes possible improvements.
- Handles Telecom projects and ensures compliance with requirements and deadlines.
- Enforces approved Telecom policies.
- Maintains proper documentation of Telecom Systems network.
- Supervises the related Telecom resources and vendors.
Learning & Knowledge
- Maintains a working knowledge of Telecom operation and monitoring systems.
- Possesses in-depth technical knowledge in Telecom systems to ensure reliable service delivery and security and to resolve any business disruption or inconvenience to users.
- Maintains working knowledge of Telecom operating regulations and guidelines along with any other related industry standards.
- Identifies areas for professional self-development.
Other
- Ensure high standards of confidentiality to safeguard business-sensitive information.
Joining Time Frame
2 weeks (maximum 1 month)
