The Senior UX Researcher will lead our efforts in understanding the complex interplay between users and our products, employing a blend of advanced research methods to deliver strategic insights that inform product direction. The role holder will play a pivotal role in driving UX innovation and ensure that our user research is at the forefront of the industry.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Lead Comprehensive UX Research Initiatives: Take ownership of end-to-end UX research initiatives, guiding them from conceptualization to successful execution, seamlessly integrating user insights into our overarching product strategy.
- Demonstrate Analytical Excellence: Exhibit exceptional analytical prowess by consistently enhancing research methodologies and translating intricate data into actionable, strategic insights.
- ResearchOps Oversight and Standardization: Direct ResearchOps initiatives and champion the standardization of research practices across the organization to enhance efficiency, consistency, and data quality.
- User Research Documentation: Create thorough documentation of research methodologies, findings, and recommendations, making them readily accessible to team members for reference and informed decision-making.
- Experimentation Project Leadership: Strategically plan and execute experimentation projects, encompassing A/B tests, Multivariate Testing (MVT), and innovative Fake Door experiments, all aimed at enriching our product offerings.
- Mentorship and Talent Cultivation: Enhance research standards throughout the organization by providing mentorship and fostering the growth of emerging talent within the field of UX research.
- Advocate for UX Research Excellence: Evangelize the significance of UX research and a data-driven approach at every stage of product development, nurturing a culture that prioritizes user-centric decision-making.
Requirements
- 4+ years of dedicated experience in UX research with a portfolio of impactful projects preferably within the ecommerce space.
- Preferably 2+ years in the retail/e-Commerce business or closely related industry.
- Advanced analytical and critical thinking skills.
- Excellent mentoring and leadership qualities.
- Sound knowledge of the e-Commerce ecosystem and online customer experience journey.
- Strong stakeholder communication skills with experience working in highly collaborative teams; excellent interpersonal and communication skills, analytical skills, and leadership.
- Good verbal and written communication skills.
- Strong English language skills (Speaking, Reading and Writing) with exceptional business writing; Arabic is a plus.
