Sr. Coordinator Quality Control - tMart

About the Role
Join our dynamic team in a fast-paced warehouse environment where we are committed to delivering exceptional service. You will be responsible for various warehouse operations including inbound processing, inventory control, picking and packing, and ensuring compliance with quality standards.

Key Responsibilities

• Inbound & Putaway:
  • Receive GRNs against POs, check quantity, quality, expiry, and temperature.
  • Label and put away items using FIFO/FEFO and slotting rules.
• Picking & Packing:
  • Pick waves for store replenishment and customer orders using RF scanners.
  • Pack items with correct dunnage and ensure cold-chain handling.
• Dispatch & Handover:
  • Stage orders by route/store, load vehicles, and hand over to last-mile teams with complete documentation (STNs/DOs).
• Inventory Control:
  • Conduct daily cycle counts, weekly reconciliations, and investigate variances.
  • Manage near-expiry items, damages, and RTVs.
• Quality & Compliance:
  • Maintain hygiene and comply with HACCP/ISO 22000 checklists, temperature logs, pest control records, PPE, and 5S standards.
• Systems & Reporting:
  • Operate WMS/RF devices and update statuses in real time.
  • Prepare simple shift reports including receipts, pick lines, and shrink.
• Cross-Functional Coordination:
  • Collaborate with demand planning, operations, and transport teams regarding delivery schedules, priorities, and exceptions.

Key Performance Indicators (KPIs)

• Receiving accuracy: ≥99%
• Pick accuracy: ≥99.5%
• On-time dispatch (OTD/OTIF): ≥98%
• Inventory variance: ≤0.2%, shrink % within target
• Hygiene & temperature log compliance: 100%

Qualifications

• 1–3 years of experience in warehouse or distribution center operations (FMCG retail, e-commerce, or darkstore preferred).
• Working knowledge of FIFO/FEFO principles, batch/expiry control, and cold-chain handling.
• Comfortable using WMS/RF scanners and basic Excel/Google Sheets.
• Detail-oriented, efficient, and reliable under time pressure.
• Proficiency in English is required.

Benefits

• Competitive salary package
• Opportunities for professional development and advancement
• Dynamic and supportive work environment
• Work-life balance initiatives
• Additional perks and rewards are provided.