As the Strategic Engagement Leader for the Global Account Management function in the company, your primary responsibility will be to drive the development of a strategic business partnership with the top 100 customers (Accounts) and their assigned Account Team Leaders. You will be measured on the relevance of our strategic account plans to our customers’ business objectives and their continuous evolution as our top 100 customers’ business objectives evolve. In this role, you will report to the Global Head of Account Management for the company.
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How You'll Make an Impact
- Support the Account Team Leaders in building, validating and monitoring the Strategic Business Objectives and Strategic Actions with customers and internal stakeholders
- Encourage the sharing and reuse of best practices between accounts
- Report on quarterly basis of the aggregated strategic engagement to Business Units, segment managers, business regions and countries
- Ensure the Strategic Actions are connected and contribute to the Country Strategic Plans
- Align and coordinate actions of the top 100 accounts with account management leadership teams in regions
- Support top 100 Account Team Leaders and stakeholders in building and maintaining a strong relationship at senior levels with key customers, policy makers and other decision makers
Your Background
- At least 10+ years of experience in strategic account management, business consulting, or senior customer-facing roles within the energy, infrastructure, or related sectors
- Demonstrated experience managing large, complex customer accounts in the energy or related infrastructure sectors
- Proven experience in international strategic engagement with senior business leaders
- Confident operating in complex industry and policy networks, with a strong ability to influence, connect and drive strategic dialogue
- Passionate about helping others develop, with the ability to coach, guide and elevate the strategic capabilities of account teams
- Strong appetite for knowledge sharing, collaboration and cross-functional alignment
- Agile, relationship-driven communicator with the ability to influence diverse stakeholders at different levels
Location
Zurich, Zurich, Switzerland
Job Schedule
Full time
Remote
No
