About the Role
We are looking for a Systems Engineer to work closely with a sales representative in a defined territory in Kuwait (North/South Gulf region). The main mission will be to support the sales organization in all technical matters regarding OT/Cyber Security, including pre-sales, sales calls, and post-sales. This exciting role requires an OT/Cyber Security technical expert to proactively approach customer OT buying centers and create positive awareness around company solutions, ultimately supporting Sales colleagues to develop and close OT opportunities.
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Responsibilities
- Lead all technical aspects of a sales cycle with Enterprise customers, from initial RFIs through RFPs & RFQs as required, including project management and active participation in POCs in collaboration with relevant internal and customer teams.
- Understand the technical requirements of customers and build superior solutions that outperform competitor offerings.
- Serve as the primary technical contact for customers and partners, working closely with your sales partner.
- Improve your knowledge around products and solutions while maintaining a deep understanding of the competitive landscape and the ability to provide long-lasting protection against evolving threats.
- Effectively position solutions to customers, utilizing strong communication skills to present through various formats including whiteboarding, technical white papers, and customer discussions.
- Manage time effectively while working on multiple deals to ensure a positive customer experience.
- Maintain accurate activity, contact, and technical information of all customers and prospects in the CRM (Salesforce).
Requirements
- High aptitude for security technology, specifically in encryption and authentication, with knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable. CISSP accreditation is a plus.
- Experience in a pre-sales engineer role, managing the end-to-end technical aspects of deals through to technical closure.
- Demonstrated problem-solving skills impacting key wins within your organization.
- Ability to build and maintain customer relationships and effectively communicate technical concepts to a range of external and internal stakeholders.
- Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
What You Can Expect From Us
- Excellent training and development opportunities, equipping you with the tools needed for success.
- An open working environment, fostering knowledge sharing and collaborative transparency.
- The opportunity to be part of an innovative, collaborative, and winning team.
- A competitive salary and incentive compensation package, including stock awards, health, and welfare benefits.
