About the Role / About the Job
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The company is working with leading public service utilities to orchestrate large-scale Operations and Maintenance (O&M) transformation programs that drive Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization. We are looking for an amazingly talented Technical Manager for Drainage Networks Operations and Maintenance to join our team. The Technical Manager will provide operational leadership to enable safe, efficient, and reliable operation and maintenance. This role involves organizing, planning, and managing all staff and activities associated with the drainage system while ensuring the maintenance of quality and functionality.
What You'll Be Doing:
- Developing and implementing a comprehensive maintenance plan for the drainage network aligned with client priorities, including regular inspections and maintenance schedules.
- Monitoring maintenance teams, including scheduling their work, providing necessary equipment and tools, and ensuring high standards of work completion.
- Directing assigned staff activities, prioritizing and assigning tasks and projects, and tracking and reviewing work progress.
- Ensuring compliance with safety policies, industry best practices, and applicable regulations, including maintenance of safety inspection records and reviewing incident reports.
- Managing O&M costs in line with the project budget and recommending cost-saving opportunities.
- Collaborating with internal and external stakeholders, including local authorities, government agencies, sub-contractors, and community groups.
- Managing 3rd party contractors/sub-contractors and extended warranties, including negotiating O&M contracts.
- Evaluating ongoing work to ensure adherence to quality, statutory codes, and operational standards.
- Administering contracts and conferring with construction contractors and engineering staff, scheduling projects, and providing technical oversight.
- Leading, coaching, and developing a team to ensure operational tasks are delivered on time, within scope, and budget.
- Driving maintenance training and upskilling programs for continuous development of O&M staff.
- Overseeing the development and implementation of manpower planning and management programs to meet key objectives.
- Ensuring O&M activities meet safety and quality requirements.
- Reviewing and approving O&M provider change orders, as appropriate.
- Reviewing monthly operations reports from the O&M partner and guiding adjustments to corporate monitoring/reporting/analytics systems.
- Analyzing O&M data and incidents to drive optimization and efficiency.
- Reviewing preventive and corrective maintenance reports from the O&M partner.
- Maintaining accurate records and files and preparing periodic and special reports and correspondence.
- Investigating and evaluating new technology and industry developments for optimal applications.
- Recommending strategies that focus on maximizing efficiency and continuous improvement in personnel, techniques, and equipment.
What Required Skills You'll Bring:
- Degree in Civil Engineering with 25+ years of proven experience in Drainage System Development and O&M Projects.
- Master’s degree in engineering is preferred.
- Strong project management, problem-solving, organizational, interpersonal, and leadership skills.
- Experience in leading and managing long-term O&M contracts.
What Desired Skills You'll Bring:
- Ability to manage large infrastructure project complexities, processes, dynamics, stakeholders, budgets, staff, and outcomes.
- Proficiency in written and spoken English; Arabic is an advantage.
The company equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability, or genetic information.
We truly invest and care about our employee’s wellbeing and provide endless growth opportunities, so aim for the stars! Imagine next and join the company quest.
