
IT Support Manager, OTS
Amazon Riyadh, Saudi Arabia
About the Job
The IT Infrastructure Delivery Lead oversees the management and operations of IT infrastructure, focusing on compute, storage, backup, network, database, and datacenter services. This role ensures service efficiency, handles enhancements, acts as the first point of escalation for clients, and manages SLAs, risks, and project budgets.
Key Responsibilities:
Qualifications:
This role is essential for ensuring seamless delivery and continuous improvement of IT infrastructure services, supporting business operations and enhancing client satisfaction.
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Accenture is a global professional services company that helps businesses, governments, and organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services. With a talent and innovation-led approach, Accenture serves clients in over 120 countries, delivering tangible outcomes through a broad range of services and solutions.