Security Solutions Architect
Qualys Dubai, United Arab Emirates
Amazon Web Services Dubai, United Arab Emirates Posted: 15 Oct 2024
About the Job
As a Business Analyst in our Retail Business Services (RBS) team, you will play a crucial role in building scalable products and solutions that minimize defects, reduce customer contacts and returns, and enhance the overall customer experience at Amazon. You will analyze data to identify gaps, recommend solutions, and influence cross-functional decisions. Your expertise in SQL and data visualization tools like Tableau or QuickSight will be essential for generating insights, recognizing opportunities, and implementing proactive solutions. Additionally, you will investigate root causes of returns and customer contacts, collaborating with worldwide subject matter experts and tech teams to implement corrective and preventive actions, while also identifying automation opportunities.
Key Responsibilities
About the Team
The Retail Business Services (RBS) team is dedicated to providing defect-free products and the best selection available to our customers. Our goal is to ensure a seamless listing experience for our selling partners while delivering complete and accurate product information to enhance buying and post-buying experiences. We strive to leverage scalable tech solutions to accelerate our execution and expand our programs globally.
Basic Qualifications
Preferred Qualifications
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Amazon Web Services (AWS) is a subsidiary of Amazon offering cloud computing platforms and APIs. AWS provides a broad set of global cloud-based products, helping organizations move faster, lower IT costs, and scale applications. Committed to sustainability, AWS aims for 100% renewable energy usage.