Data Center Operations Cluster Manager

Data Center Operations Cluster Manager, DCC Communities

• Job ID: 2624013
• Company: AWS EMEA SARL (Saudi Arabia Branch)
• Location: Riyadh, SAU
• Job Category: Operations, IT, & Support Engineering
• Description: AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. Data Center Operations Cluster Manager is a senior management role responsible for leading a large organization, managing managers who own data center infrastructure including the operational availability of network and server systems at scale.
• Key Responsibilities:
  • Lead and supervise a team of Data Center Technicians.
  • Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of data center operations.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
  • Accountability for meeting and exceeding operational goals.
  • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
  • Focus on team learning and development, both from a technical/functional and soft skills perspective.
  • Develop, improve, and share operational best practices across the globe.
  • Hiring, managing, and developing the operations management team.
  • Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions.
  • Continuous improvement of operational processes, procedures, methods, and tools.
• Basic Qualifications:
  • Bachelor's degree in computer science or related engineering discipline
  • Relevant work experience in Data Center, IT Operations or similar
  • Experience of people management
  • Experience working with computer components and operating system
• Preferred Qualifications:
  • Master's degree in engineering, computer science, or a related field.
  • Experience working in a Data Center
  • Experience implementing LEAN/6 Sigma methodology
  • Experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices