About the Job
At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering an environment where they can relentlessly improve the customer experience. Innovation and creativity are embedded in our culture, encouraging ingenuity and simplicity at all employment levels. Every day, we solve complex technical and business problems.
We currently have an immediate opening for an IT Support Engineer in one of our Fulfillment Centers. These centers manage millions of items from thousands of vendors and ship them globally each day. The successful candidate will have a strong understanding of their areas of responsibility and ensure effective change management. You will be involved in building and operating infrastructure environments, providing crucial insights to design platforms with operability in mind. You'll be responsible for ensuring the advancement of all infrastructure-related work. Given the dynamic nature of our operations, the ideal candidate will thrive in an environment marked by change and ambiguity.
We believe that diversity enriches our teams and are therefore looking for individuals of various genders, ages, backgrounds, and experiences. Amazon seeks individuals who are willing to work hard, have fun, and join us in making history.
What Makes This Team a Great Place to Work?
- Day 1 Opportunity: Join a team that impacts what happens after the customer clicks “buy.”
- Opportunities for Growth: Manage build and deploy projects, engage in pre-delivery phases, and ensure continuous improvement and innovation.
- Scale New Heights: Tackle challenging and complex problems to help us scale our services and meet customer demands.
What You Will Bring
- A high degree of ownership in IT infrastructure matters.
- Experience in deployment with the ability to collaborate with third-party vendors.
- A curious mindset focused on continuous improvement.
- A collaborative approach to sharing knowledge and innovating as a team.
- Proven leadership capabilities to inspire the team in delivering complex tasks.
- Strong analytical skills with meticulous attention to detail.
- Ownership and accountability.
- Effective written and verbal communication skills, capable of presenting complex technical information clearly to diverse audiences.
Basic Qualifications
- 2+ years of troubleshooting experience in a multi-user high availability environment.
- 2+ years of networking experience (DNS, DHCP, SSL, OSI Model, TCP/IP).
- 2+ years of experience in corporate settings with Windows, Mac, or Linux operating systems.
- Bachelor’s degree.
Preferred Qualifications
Join us at Amazon, where you can make an impact in a challenging and rewarding environment.
