Manager - IT Business Analysis (TPA)

About the Job:
The Manager - IT Business Analysis is responsible for converting business requirements from TPA stakeholders into technology-driven solutions. This role involves collaborating with business stakeholders, TPA leadership, and project managers to document, analyze, and oversee the deployment of solutions, ensuring they align with business needs and organizational goals.

Location: Jiddah, Makkah, Saudi Arabia
Work Conditions: On-site, Full-time

Key Accountabilities:

1. Business Analysis:

   • Translate TPA business requirements into detailed and functional specifications.
   • Simplify and analyze business complexities while managing project interdependencies.
   • Gather, document, and assess business software requirements in alignment with industry standards.
   • Implement change management processes across the project lifecycle.
   • Ensure that all issues related to requirements are tracked, reported, and resolved promptly.
   • Adhere to the Software Development Life Cycle (SDLC) processes.
   • Identify and manage risks associated with each project.
   • Utilize the latest business analysis methodologies to ensure clarity and efficiency.

2. Stakeholder and Client Communication:

   • Support user participation during deployments and implementation activities.
   • Effectively communicate project status, risks, and issues to stakeholders in a clear and timely manner.
   • Assist the Project Manager in delivering project plans on time and within budget.
   • Resolve issues during the process flow and escalate where necessary to avoid impacts on TPA deliveries.

3. Reporting:

   • Analyze key metrics to generate reports for major and medium-scale projects, including risk mitigation plans.
   • Manage feedback loops to keep project trackers up-to-date.

Skills:

• Strong analytical skills for understanding business functionality and translating them into application requirements.
• Ability to create compelling business cases with accurate cost and effort estimations.
• Excellent understanding of business complexity and project interdependencies.
• Excellent written and verbal communication skills.
• Ability to troubleshoot problems that may arise in work products effectively.
• Ability to partner with software engineers and quality analysts for resolution identification.
• Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
• Familiarity with modelling techniques, including Object Orientation analysis and UML (e.g., Use Cases, Activity Diagrams).
• In-depth understanding of various software development lifecycles (e.g., Agile, RUP, and Waterfall).
• Demonstrated experience in writing software requirements and test specifications.

Education:

• Bachelor’s degree in computer science, IT, Management Information Systems, or a related field.