Financial
- Salary unspecified
- Zero income tax location
Accessibility
- Contact employer for details
Requirements
- Experience: Unspecified
- English: Professional
Position
Job Purpose and Summary
As a Service Engineer, you will provide cost-effective maintenance and optimize the technical performance of hardware products in the portfolio, including maintenance and upgrading of firmware (product system software) and product-related applications via remote technical support using Canon remote assistance tools.
What We Give
- Support and encouragement for professional growth
- Investment in professional development
- Freedom to explore new things
- Open sharing of knowledge
- First-line troubleshooting on standalone and connected products
- High first-time fix rate and minimum recalls
- Reporting on labor and parts investment
- Optimizing car-stock inventory
- Signaling commercial opportunities
- Contributing to team development and service performance
- Understanding customer requirements
- Providing training on Canon products and software
What We Ask
- Engineering Degree or Diploma (electronics, mechanics, and software)
- Relevant experience in the service industry
- Understanding and following health and safety guidelines
- High technical aptitude with excellent fault-finding skills
- Good customer handling and communication skills
- Ability to work on own initiative and in a team environment
- Ability to think innovatively and solve problems
- High level of accuracy and ability to provide timely information
- Ability to perform under pressure
- Diplomacy and good communication skills
- Engineering Degree or Diploma (electronics, mechanics, and software)
- Relevant experience in the service industry
- Understanding and following health and safety guidelines
- High technical aptitude with excellent fault-finding skills
- Good customer handling and communication skills
- Ability to work on own initiative and in a team environment
- Ability to think innovatively and solve problems
- High level of accuracy and ability to provide timely information
- Ability to perform under pressure
- Diplomacy and good communication skills
Canon is an equal opportunity employer and is committed to creating an inclusive and equitable culture. Canon also upholds a strong commitment to sustainability through its Kyosei philosophy of living and working together for the common good.
About Canon
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment, and information systems. Canon’s extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems, and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in professional and consumer imaging systems and solutions. With approximately 180,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia, and Oceania; and a global R&D network with companies based in the United States, Europe, Asia, and Australia.