About the Job: This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, you will enjoy working with some of the best people in the industry at Canonical. The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee the day-to-day managed service of customer environments, including customer service management, managed services operations, and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success. Key Responsibilities: - Manage a growing engineering team to optimize the quality and velocity of both development and operations. - Identify and measure team health indicators. - Implement disciplined engineering and operations processes. - Represent the BootStack team with respect to stakeholders, customers, and external teams. - Ensure proper team focus on priorities, milestones, and deliverables. - Work to meet service level agreements with customer deployments around the globe. - Deliver quality managed services in a consistent, timely manner. Qualifications: The successful Engineering Manager candidate will have: - Bachelor's degree (or equivalent) in a technology field. - Proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams. - Proven experience with OpenStack. - Strong commitment to testing methodologies and maintainable code quality. - Experience with Linux system administration; Ubuntu/Debian experience is a plus. - Strong communication and cooperation skills. - Experience with agile software development methodologies. - Experience working in and managing distributed teams. - Technical aptitude for understanding complex distributed systems. - Experience with cloud topologies and technologies. - Willingness to travel to team and company events and customer meetings, roughly 20% or less. Benefits: - Annual compensation review. - Performance-driven annual bonus. - Personal learning and development budget of USD 2,000 per year. - Paid maternity and paternity leave. - Employee Assistance Programme. - Opportunity to travel to new locations to meet colleagues from your team and others. Language Requirements: English proficiency is required. About Canonical: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, it plays a crucial role in digital business transformation. Canonical is a remote-first company, having operated this way since its inception in 2004, and is committed to providing a diverse and inclusive work environment.
