About the Job:
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is extensively used in significant enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve some of the world’s foremost public cloud and silicon providers, as well as industry leaders across various sectors. Our company is a pioneer in global distributed collaboration, with over 1200 colleagues in more than 75 countries, and very few office-based roles. Teams meet two to four times a year in interesting locations worldwide to align on strategy and execution. Canonical is founder-led, profitable, and growing.
We are hiring an IoT Solutions Architecture Manager to lead a regionally-focused team of Field Engineers in Presales and Professional Services. This role will assist customers with solution architecture, design, and delivery.
Our mission in the Internet of Things (IoT) is to empower companies to create fleets of highly secure connected devices. Canonical provides the base Ubuntu OS and kernel, along with secure update and management mechanisms. Our customers develop mission-critical control systems, gateways, and appliances that meet strict quality and security standards.
Our Field Engineers are thought leaders who assist our customers in solving complex problems. They are skilled technologists with a hands-on approach to embedded Linux strategy and delivery. They strive to help customers achieve ambitious technical and business goals, demonstrating how Canonical's approach to open source and connected devices brings cutting-edge thinking to the emerging field of edge computing.
This career opportunity requires a unique blend of skills, including extensive knowledge of Linux and proficiency in coding and scripting. Successful candidates will have experience with low-level Linux boot, BIOS, firmware, and embedded software development methodologies and will thrive in a dynamic, client-focused environment.
Key Responsibilities:
- Lead and develop a team of Field Engineers in Presales and Professional Services.
- Solve customer problems by promoting our technologies and serving as a trusted advisor.
- Work remotely within a major time zone.
- Coach, mentor, and offer career development feedback to team members.
- Identify and measure team health indicators.
- Implement disciplined engineering processes.
- Represent your team and product to stakeholders, partners, and customers.
- Develop and advocate for effective engineering and organizational practices.
- Plan and manage progress on agreed goals and projects.
- Collaborate with other leaders as a part of the leadership team.
What We Are Looking For:
- Exceptional academic record from both high school and university.
- Bachelor's degree in Computer Science or a related technical field.
- Extensive embedded Linux experience (Yocto or other).
- Extensive Linux experience (Debian or Ubuntu preferred).
- Fluency in at least one of the following: Golang, Python, C, C++, or Rust.
- Ability to manage a small team.
- Experience with customer engagements.
- Professional written and spoken English.
- Excellent interpersonal skills, curiosity, flexibility, and accountability.
- Result-oriented with a personal drive to meet commitments.
- Ability to communicate the business benefits of technology.
- A humble learner and quick study.
Desirable Traits:
- Experience with RTOS.
- Proficiency in additional languages (both programming and human).
- Previous experience in a remote-first, diverse, distributed company.
What We Offer You:
- Competitive compensation based on geographical location, experience, and performance.
- Performance-driven annual bonus or commission.
- Additional benefits reflecting our values and ideals.
- Distributed work environment with two team sprints per year.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review, recognition rewards, and holiday leave.
- Maternity and paternity leave provisions.
- Employee Assistance Programme.
- Opportunities for travel to meet colleagues from your team and others.
Canonical is a pioneering tech firm at the forefront of the global shift to open source. Since its inception in 2004, Canonical has been a remote-first company that sets a high standard for excellence. Working here offers you the chance to think differently, work smarter, learn new skills, and elevate your performance. Canonical is an equal opportunity employer, committed to fostering a workplace free from discrimination and valuing the diversity of experiences and perspectives.
