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Senior Product Manager - Platform, Customer Experience

Careem Dubai, United Arab Emirates Posted: 26 Mar 2024


  • Salary unspecified
  • Zero income tax location


  • Hybrid
  • Apply from abroad


  • Experience: Senior
  • English: Professional
  • Arabic: Preferred



  • Owning & executing the product roadmap for Careem’s In-ride squad with end to end ownership of the in-ride user journey to drive growth while enabling success of the business
  • Developing the strategy and vision for the in-ride squad, working closely with various teams
  • Building and delivering the roadmap and being accountable for the impact and outcome and timely execution
  • Working closely with commercial teams to build scalable features that can adapt to different market nuances & can be launched at scale
  • Shielding the team and managing stakeholders, bringing stability and principled framework for decision making and prioritization
  • Responsible for growing a best in class team, guided by first principles from science and economics, grounded by data, iterating fast with experimentation and compounding improvements, and constantly pushing the envelope through 10x ideas and pilots


  • 5+ years of Product management experience in customer-facing products
  • Clear evidence of unlocking crazy, product-led growth in the B2C space
  • Proficiency in Arabic language skills preferred
  • UX background preferred, experience with building customer facing products and working on UX design & research
  • Global mindset
  • Champion in product management best practices
  • Facilitate thoughtful and constructive conversations between team members and leadership
  • Strong leadership and communication skills, critical thinking, and sound judgment


  • BS/MS level (or equivalent) within a subject relevant to the position such as Computer Science, Engineering, or Management
Apply now

About Careem

Careem is the leading technology platform in the Middle East, simplifying and improving lives since 2012. With operations in over 70 cities across 10 countries, Careem empowers millions of customers and Captains. Our mission is to create a seamless experience for mobility, food, payments, and more, while fostering talent and entrepreneurship in the region.

Benefits at Careem

    • Flexible work schedule with remote work options.
    • Unlimited vacation days and healthcare benefits.
    • Fitness reimbursements for health activities.