Senior Product Manager - Platform, Customer Experience

Responsibilities

• Owning & executing the product roadmap for Careem’s In-ride squad with end to end ownership of the in-ride user journey to drive growth while enabling success of the business
• Developing the strategy and vision for the in-ride squad, working closely with various teams
• Building and delivering the roadmap and being accountable for the impact and outcome and timely execution
• Working closely with commercial teams to build scalable features that can adapt to different market nuances & can be launched at scale
• Shielding the team and managing stakeholders, bringing stability and principled framework for decision making and prioritization
• Responsible for growing a best in class team, guided by first principles from science and economics, grounded by data, iterating fast with experimentation and compounding improvements, and constantly pushing the envelope through 10x ideas and pilots

Qualifications

• 5+ years of Product management experience in customer-facing products
• Clear evidence of unlocking crazy, product-led growth in the B2C space
• Proficiency in Arabic language skills preferred
• UX background preferred, experience with building customer facing products and working on UX design & research
• Global mindset
• Champion in product management best practices
• Facilitate thoughtful and constructive conversations between team members and leadership
• Strong leadership and communication skills, critical thinking, and sound judgment

Education

• BS/MS level (or equivalent) within a subject relevant to the position such as Computer Science, Engineering, or Management