About the Job
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong, and thrive.
The SOC Analyst (L3) is a developing engineering role responsible for providing a managed service to clients to ensure that their security infrastructures and systems remain operational. Through proactive monitoring, identifying, investigating, and resolving technical incidents and problems, this role is vital in restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreements (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity.
Key Responsibilities
- Minimum of 4 years of experience in Cybersecurity and at least 3 years working in a SOC.
- Proficient in Incident Management and Response, handling escalations.
- In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, and incident management.
- Responsible for working in a 24x7 Security Operation center (SOC) environment.
- Provide analysis and trending of security log data from various heterogeneous security devices.
- Offer threat and vulnerability analysis as well as security advisory services.
- Analyze and respond to previously undisclosed software and hardware vulnerabilities.
- Investigate, document, and report on information security issues and emerging trends.
- Guide and share information with other analysts and teams.
- Other tasks and responsibilities as assigned.
Knowledge and Skills
- Familiarity with various operating systems including Windows, Linux, and Unix.
- Knowledge of TCP/IP protocols, network analysis, and network/security applications.
- Understanding of common Internet protocols and applications.
- Ability to communicate effectively by contributing to the development and delivery of a variety of written and visual documents for diverse audiences.
- Experience with tools such as SIEM, SSL, Packet Analysis, HIPS/NIPS, Network Monitoring tools, and ticketing systems like Remedy or ServiceNow.
Attributes
- Ability to work across different cultures and social groups.
- Strong planning skills, able to anticipate changes and adapt accordingly.
- Positive outlook and ability to work well under pressure.
- Strong listening skills and the ability to ensure understanding through active engagement.
- Client-centric approach to interactions.
Academic Qualifications and Certifications
- BE/B.Tech/M.Tech/MSc/MCA qualification or equivalent.
- At least one of the following certifications: GCFA, GCFE, CISP, CISSP, CCNP, CCIE Security, CEH.
- CCNA certification is mandatory; CCNP in Security or PCNSE certification is advantageous.
Workplace Type
Hybrid Working
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts worldwide and a robust partner ecosystem. Our services include consulting, data and artificial intelligence, industry solutions, and management of applications, infrastructure, and connectivity.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer committed to providing an environment free of unfair discrimination and harassment. We foster a culture that celebrates diversity and seeks to create an inclusive workplace. Join our growing global team and accelerate your career with us. Apply today.
