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Security Operation Manager

Emirates NBD Dubai, United Arab Emirates Posted: 15 Jun 2024


  • Salary unspecified
  • Zero income tax location


  • Office Only
  • Visa Provided


  • Experience: Senior
  • English: Professional


Job Description

In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern, and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.

Job Purpose: This position would have a regional accountability for managing security operations for Emirates NBD Group Physical Security operations in UAE and will report to Group Physical Security Operations AVP.

Duties and responsibilities:

  • Manage the UAE’s security operations, covering the key pillars of physical security – People and processes.
  • Develop and implement comprehensive security plans and protocols to protect the bank's assets, including its employees, customers, and property utilizing the available tools and security vendor currently deployed at ENBD’s premises in the UAE.
  • Lead a team of security professionals and providing direction, guidance, and training to the team members to ensure state of security in accordance with management guidelines.
  • Ensure crisis situations and security incidents are effectively managed and communicated to bank's senior management and other stakeholders.
  • Oversee entire security guard force and organize the same to ensure that there are adequate guard posts and patrols to cover the grounds and buildings.
  • Develop risk mitigation strategies and ensure the implementation of these strategies to enhance the security posture.
  • Stay informed on the latest security technologies, assess their relevance, and oversee the implementation and integration of these technologies within the existing security infrastructure.
  • Establish and maintain effective communication with all stakeholders, including management, employees, and external partners, ensuring timely dissemination of security-related information.
  • Develop executive protection strategies, including travel and residential security, to ensure the safety of organization’s executives and VIPs.
  • Design and implement an ongoing security awareness program that includes regular training sessions, simulations, and communications to keep security top-of-mind for all employees.
  • Implement quality assurance processes to monitor and evaluate the effectiveness and efficiency of security services.
  • Develop a comprehensive security strategy that encompasses risk assessment, technological innovation, personnel training, and policy development.

Qualifications: Minimum college under-graduate with relevant certifications in physical security and life safety. Preferably an APP with prior experience of managing Physical security operations. Security Related Qualifications.

Experience, knowledge and skills: Minimum 12 years of Physical Security related experience with at least 4 years related to Security Management. Distinctive Leadership – Willing to make tough/unpopular decisions, but well respected by internal and external business leaders. Exceptional problem-solving and analytical skills – able to construct/execute multiple complex analyses simultaneously. Good planning/project management skills – able to develop comprehensive workable issue sets in complex situations. Quick study – able to gain a fact-based understanding. Self-starter and independent worker – able to juggle priorities.

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About Emirates NBD

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realize their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region. Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.