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Operational Engineer Level 2 – Platform and Endpoint Security

Emirates Dubai, United Arab Emirates Posted: 23 May 2024


  • Salary unspecified
  • Zero income tax location


  • Office Only
  • Apply from abroad
  • Relocation Support
  • Visa Provided


  • Experience: Junior
  • English: Professional


About the job

  • At Emirates, our Cyber Defence Operations team is seeking an Operational Engineer Level 2 – Platform and Endpoint Security to protect our digital airspace by managing and enhancing network security measures.
  • The role involves leading and overseeing cybersecurity analysis, monitoring activities, and investigations within a shift, handling advanced incidents, guiding Level 1 engineers, and providing expertise in complex troubleshooting scenarios.
  • Responsibilities include addressing escalated incidents and service requests, ensuring timely resolution of issues, maintaining clear documentation, monitoring external threat data sources, performing detailed cyber threat adversary analysis, and more.
  • The position is on-site and based on shift rotation within a 24x7 Operation.

What you will do:

  • Address escalated incidents and service requests.
  • Guide Level 1 engineers in troubleshooting.
  • Ensure timely resolution and fulfillment of escalated issues.
  • Maintain clear documentation of complex incidents.
  • Monitor external threat data sources and conduct detailed analysis of cyber threat adversaries.
  • Assist in creating playbooks and updating the knowledge base repository.

Specific knowledge and skills for the role of Operational Engineers Level 2 - Platform and Endpoint Security:

  • Configuration and Deployment: Proficiency in setting up and deploying endpoint firewalls, CASB solutions, and mail filtering systems.
  • Policy Implementation and Management: Creating and managing security policies for endpoint firewalls, CASB, and mail filtering solutions.
  • Monitoring and Basic Analysis: Monitoring logs and traffic generated by endpoint firewalls, CASB, and mail filtering systems.
  • Incident Response and Collaboration: Understanding incident response procedures and collaborating with teams.
  • Compliance and Reporting: Ensuring configurations and policies align with industry standards and generating reports.

Qualifications & Experience:

  • A degree in Computer Science, Information Systems, Engineering, or related field.
  • 3+ years of experience in a cross-functional team.
  • GIAC Certified Incident Handles (GCIH) or equivalent certification is mandatory.
  • Skills in Threat Detection and Response, Infrastructure Protection, Identity, and Enterprise IT Cybersecurity operational environment.
  • Clear thinking, effective communication, database and operating system security knowledge.

Salary & Benefits:

  • Enjoy an attractive tax-free salary, travel benefits, and exclusive discounts on flights and hotel stays worldwide.
  • Find more information about employee benefits and living in Dubai on our website.

Join now and be part of a dynamic team committed to enhancing cybersecurity in the aviation industry.

Apply now

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About Emirates

Emirates Airline, based in Dubai, is a global leader in aviation, known for its exceptional service and state-of-the-art fleet. Since 1985, we've connected passengers to over 150 destinations and continue to innovate for a better flying experience.

Benefits at Emirates

    • Competitive salaries and career development opportunities.
    • Comprehensive health insurance plans.
    • Generous travel benefits and a culturally diverse work environment.