About
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Join our Database team, where we provide best-in-class database services for our extensive application portfolio. We ensure continuous availability, robust data protection, and top-tier database performance. Operating in both private and public cloud environments, we deliver a variety of relational and other database services with a strong customer focus, automated self-service capabilities, and the highest operational and security standards.
If you are passionate about database technology and excellence, we invite you to apply and contribute to the success of Emirates Group. As a Technical Engineer, you will be responsible for Technology Implementation and Operational Support of the relevant technology area for production & development, including configuration, testing, implementation, and support. You will also support the IT production processes governing Incident Management, Problem Management, service level management, capacity management, availability management, and IT service continuity.
In this role you will:
- Provide technical input to assist with Capacity Management, IT Service Continuity, and Availability.
- Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimize business impact.
- Ensure that assigned problems are defined and analyzed in line with the Problem Management Process.
- Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimized.
- Provide technical consultancy and guidance to teams in the technology area and act as a technical member in project teams delivering the work packages assigned.
- Identify areas of improvement within the technology area and assist in implementing appropriate service improvement programs to improve service levels by increasing capacity, availability, and IT Service Continuity.
Qualifications & Experience
To be considered for the role, you must meet the below requirements:
- Degree or Honours (12+3 or equivalent) in Information Technology or relevant field and 3+ years of specialized technical experience within a business IT environment.
Knowledge/Skills:
- Experience in ITIL Framework.
- Proficiency in Database Design & Implementation, Oracle DB Administration & Performance Management, SQL Server DB Administration & Performance Management, and MS Access.
- Competencies in software engineering for database-intensive applications and general database administration in enterprise-critical environments.
- Experience with developing and maintaining backend Java, NodeJS, and .Net applications using relational and NoSQL databases.
- Experience with frameworks like Spring and Spring Data.
- Experience with database migrations, source code management, code refactoring, SQL writing, and optimization for various relational databases, high availability, and performance tuning.
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits exclusive to our industry, including discounts on flights and hotel stays around the world. You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section.
