Aligned to a territory and working with Sales and Account Cloud Engineers (ACEs), the Cloud Adoption Manager will primarily focus on the post-booking side of our customer’s lifecycle, ensuring successful and sustainable cloud consumption growth. The role is essential in driving a smooth customer activation process and promoting usage and growth of Oracle Cloud while enhancing the overall customer experience throughout the cloud adoption lifecycle.
Responsibilities
- Drive fast and smooth customer activation with a focus on minimizing time to first value and accelerating consumption growth.
- Equip customers with relevant knowledge for early usage.
- Continuously monitor and review the Adoption Plan with customers to guarantee progress and facilitate successful milestone achievements.
- Proactively monitor customer environments, assess risks, and build mitigation plans.
- Energize customer interest by sharing information and connecting them with relevant Oracle activities.
- Identify and remove barriers by engaging relevant teams, advocating for customers, and resolving structural issues affecting their use of Oracle Cloud.
- Act as a customer advocate for product features and requirements.
Requirements
- Proven experience in Tech Cloud engineering roles with successful customer engagements.
- Passionate about technology with solid understanding of the cloud technology landscape; hands-on experience or certification with Oracle, AWS, GCP, or Azure is a plus.
- Strong experience in a sales lifecycle with OCI architect experience/certifications.
- High energy, strong communication, project management, and results-oriented focus.
- Strong listening, coordination skills, and problem-solving abilities.
- Ability to understand customers’ existing IT landscape, business requirements, and their definition of success.
- Collaborative and networking abilities to work with virtual teams.
Work Conditions
- A competitive salary with exciting benefits.
- Flexible and remote working arrangements.
- Opportunities for learning and development to advance your career.
- Employee Assistance Program to support mental health.
- Inclusive culture that celebrates diversity.
Oracle is committed to creating a workplace where people from all backgrounds can thrive and contribute to innovation.
