Program Manager - Digital Banking

About the job: As a Technical Program Manager at BANK's IT department, you will be responsible for overseeing and managing the execution of technology projects from initiation to delivery. Your role will involve coordinating cross-functional teams, ensuring project milestones are met, and aligning project objectives with the bank's strategic goals.

Years of Exp: 15+

Responsibilities:

Project Planning and Execution: Lead the end-to-end project management lifecycle, including project initiation, planning, execution, monitoring, and closure. Develop comprehensive project plans, defining project scope, goals, deliverables, timelines, and resource requirements.

Stakeholder Management: Identify and engage stakeholders from various departments and business units. Establish clear communication channels, manage stakeholder expectations, and ensure effective collaboration throughout the project lifecycle.

Cross-Functional Coordination: Work closely with cross-functional teams, including developers, analysts, testers, and infrastructure specialists, to ensure smooth project execution. Foster a collaborative and results-oriented environment to drive successful project outcomes.

Risk Management: Identify project risks and develop mitigation strategies. Monitor and control project risks throughout the project lifecycle, ensuring timely resolution and minimizing the impact on project timelines, budget, and quality.

Quality Assurance: Implement effective quality assurance processes to ensure that project deliverables meet established standards and requirements. Collaborate with the Quality Assurance team to define and execute appropriate testing and validation activities.

Budget and Resource Management: Develop and manage project budgets, tracking expenses and resource utilization. Optimize resource allocation to maximize project efficiency while ensuring that project goals are met within allocated resources.

Project Reporting: Generate regular progress reports, highlighting project status, key metrics, risks, and issues. Provide accurate and timely updates to stakeholders and senior management, facilitating informed decision-making and ensuring transparency.

Change Management: Effectively manage project changes, assessing their impact on scope, schedule, and resources. Work closely with stakeholders to manage change requests, evaluate their feasibility, and implement approved changes while minimizing disruption.

Qualifications:

• Program Management in Banking domain with 15+ years in Digital
• Must have managed projects with Mobile Banking / Internet Banking
• Technical Expertise on microservices
• Drive the Design Thinking workshops and work with design team
• Stakeholder management across the bank
• In-depth knowledge of Banking features and customer Driving
• SteerCo, RAIDS management, Conflict management