IT Support Resident Engineer
NTT Jeddah, Saudi Arabia
Established in 2008
Geidea epitomises customer-focused empowerment and commercial success through continuous innovation. Geidea provides best-in-class digital payment solutions, enabling businesses of all sizes to thrive. Our technology reflects our team - smart, innovative, and forward-thinking.
Job Purpose
We are currently seeking an Incident Manager responsible for overseeing the incident management and resolution process. This role involves prioritizing and escalating IT incidents, coordinating the incident response team, implementing workarounds, conducting trend analyses, and performing root cause analyses when applicable.
Key Accountabilities and Decision Ownership
Must Have Technical/Professional Qualifications
Our Values
Join us to be a part of Geidea's commitment to changing lives through innovative solutions.
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Geidea is on a mission to help merchants start, run, and grow their businesses by providing accessible, affordable, and intuitive payments and commerce technology. They offer a 2-in-1 business solution that allows merchants to accept various payment types and manage their business operations efficiently.