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Endpoint Engineer

Help AG Dubai, United Arab Emirates Posted: 15 Apr 2025

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

Help AG is looking for an Endpoint Engineer with expertise in FireEye HX Endpoint Detection & Response (EDR) and FortiSOAR platform. As a member of the Managed Security Services (MSS) team, the incumbent will be responsible for managing EDR infrastructure and addressing endpoint-related issues. The ideal candidate will have experience working within a Security Operation Center (SOC) and familiarity with SOAR Playbook/Use case/Workflow.

Responsibilities:

  • Provide professional experience as a Security Engineer, EDR/SOAR Engineer.
  • Hands-on and management experience with FireEye endpoint security.
  • Monitor the operational/performance status of Windows/Mac/Linux endpoints, including configurations and troubleshooting.
  • Monitor operational/performance status of network communications to/from endpoints and troubleshoot as necessary.
  • Utilize operating system command-line utilities and PowerShell.
  • Manage a multi-tenant EDR environment and maintain the FireEye HX environment.
  • Respond effectively to all incidents related to FireEye environments/infrastructure.
  • Plan and participate in Cybersecurity improvement projects.
  • Expertise in FortiSOAR implementation and development of automation and orchestration use cases.
  • Integration with various solutions (SIEM, Ticketing Systems, Security Devices).
  • Develop and deploy Playbooks, implement security controls and mechanisms.
  • Create integration solutions with web service APIs using REST/JSON.
  • Collaborate with the Security Information and Event Management (SIEM) Team and other security product owners to design end-to-end automation solutions.
  • Work with Incident Response teams to develop correlation rules and incident response workflows/playbooks.
  • Familiarity with networking, network protocols, and security infrastructures.
  • Experience with scripting languages such as Python, PowerShell, and Bash.

Qualifications & Skills:

  • Bachelor's degree or equivalent and 6-8 years of related experience.
  • Prior experience with Endpoint Detection & Response (EDR) products.
  • 2 years experience in FireEye endpoint security.
  • Expertise in SIEM tools such as LogRhythm and Splunk.
  • 3+ years of professional experience in the cybersecurity field.
  • Experience with FortiSOAR (Security Orchestration and Automation).
  • Relevant professional security certifications (e.g., Security+, GCIA, CEH, CISSP).
  • Previous experience working in a Security Operations Center.

Benefits:

  • Health insurance with leading global providers for medical insurance.
  • Career progression and growth through challenging projects.
  • Employee engagement and wellness activities throughout the year.
  • Excellent learning and development opportunities.
  • Inclusive and diverse working environment.
  • Flexible/Hybrid working environment.
  • Annual flight tickets to the home country.
  • Open door policy.
Apply now

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About Help AG

Help AG is a trusted cybersecurity provider with over 25 years of expertise, empowering organizations with next-gen services and solutions. We offer a range of services including cybersecurity consulting, managed security services, next-gen platforms, and end-to-end zero trust solutions.

Benefits at Help AG

    • Opportunities for professional development and career advancement.
    • Work with state-of-the-art cybersecurity technologies.
    • Commitment to a healthy work-life balance.