Security Analyst

Help AG is seeking a talented and enthusiastic Security Analyst with a strong background and interest in network security. This role is crucial for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool to detect and identify IT security incidents.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time, Able to work in rotating shifts within a 24/7 operating environment.

Responsibilities:

• Follow detailed operational processes and procedures to analyze, escalate, and assist in the remediation of critical information security incidents.
• Correlate and analyze events using SIEM tools (e.g., Splunk, Log Rhythm, Qradar) to detect IT security incidents.
• Conduct log file analysis, including forensic analysis of system resource access.
• Review customer reports for quality and accuracy.
• Monitor various security technologies, including SIEM, IDS/IPS, firewalls, switches, and VPNs.
• Respond to technical assistance requests via phone and electronic means for managed services.
• Document actions effectively to communicate internally and with customers.
• Engage in knowledge sharing with other analysts and write technical articles for Internal Knowledge Bases.

Qualifications & Skills:

• 2-4 years of information security experience, focusing on security operations, intrusion detection, incident analysis, handling, log analysis, or firewall administration.
• Degree in Computer Science, Information Systems, Electrical Engineering, or a related field.
• Understanding of IT security best practices, common attack types, and detection/prevention methods.
• Experience with SIEM tools, and knowledge of TCP/IP, networking, and security products.
• Strong organizational, analytical, and problem-solving capabilities.
• Proficient communication skills in English; Arabic is preferred.
• Relevant certifications (CCNA, CISSP, GCA, GCIA, GCIH, CEH) are a plus.

Benefits:

• Health insurance with a leading global provider.
• Career progression and growth opportunities.
• Employee engagement and wellness activities throughout the year.
• Opportunities for learning and development.
• Flexible/Hybrid working environment.
• Annual flight tickets to home country.
• Open-door policy.