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IT Supervisor

NielsenIQ Dubai, United Arab Emirates Posted: 19 Feb 2025

Financial

  • Estimate: $36k - $48k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Unspecified
  • English: Professional

Position

About the Job:

As an IT Supervisor, you will be responsible for assisting departments with the operation of all computer hardware and software installations and maintenance. You will serve as a secondary contact for all servicing of computer PC hardware and/or software. Key responsibilities include managing technology/asset life-cycle, ensuring necessary equipment (PCs, servers, telecom-related, etc.) is ordered and available, and overseeing disaster recovery and business continuity as it relates to technology.

Additional duties involve:

  • Installing, monitoring, and maintaining telecommunications equipment including cabling.
  • Providing desktop support, imaging desktops, installing new software applications, and troubleshooting hardware and software issues.
  • Maintaining an inventory of all hardware and software supplies and logging service calls.
  • Implementing preventive maintenance for all IT hardware and software.
  • Managing the IT team in the absence of the IT Manager, including task assignment and training.

Location: Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates
Work Conditions: On-site, Full-time

Qualifications:

  • Bachelor’s Degree in a related field.
  • Previous hotel IT experience preferred.
  • Strong guest orientation and conflict resolution skills.
  • Effective problem-solving and decision-making abilities.
  • Good command of spoken and written English.

Additional Information:

  • Must have knowledge in LAN, Security, Wireless, IP Telephony, and various hospitality software solutions.
  • Commitment to maintaining a friendly, courteous, and professional service at all times.
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About NielsenIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View(TM). NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.